Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare participants for Pharmacy Technician Certification Board (PTCB) certification and state-required certification or registration. The apprenticeship provides an entry point to a healthcare career and a nationally recognized, portable credential. Under the pharmacist’s direct supervision, the Pharmacy Technician assists in the practice of pharmacy in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy department operations, and delivers a distinctive customer experience. PTCB-certified technicians may also assist with and coach other pharmacy technicians and cashiers in pharmacy systems and register operations.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
- Earn and maintain PTCB certification through the designated program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise earned.
- Follow state and federal regulations, company policies, the Pharmacy Code of Conduct, and Good Faith Dispensing requirements.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies.
- Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
- Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
- Support pharmacists with scheduling and maintaining workflow.
- Report prescription errors promptly to the pharmacist and follow error-related policies and the Quality Improvement Program.
- Follow the company’s Good Faith Dispensing policy during applicable dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required.
- Greet and assist customers and patients, answer questions, resolve issues, and model customer-service best practices.
- Build relationships with valuable customers and help customers locate over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
- Apply asset-protection practices and file claims for warehouse overages, shortages, order errors, or damaged prescription-drug goods.
- May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
- Help maintain relationships with local medical providers and community organizations through provider outreach and related activities.
- Help keep the Pharmacy Department stocked, clean, neat, and orderly.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend manager-requested training, obtain continuing education credits, and maintain knowledge of healthcare and pharmacy developments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
