Pharmacist Jobs in Milwaukee, NC

About The Position

Requirements

• Active, unrestricted Pharmacist license or Pharmacist Intern (Pharm D) license in Puerto Rico.
• Experience working independently in a cross-functional team environment, with self-direction and strong organizational skills.
• Solid knowledge of drug products and clinical pharmacy.
• Computer proficiency, including Microsoft Office applications.
• Solid English communication skills, both written and verbal; an English proficiency assessment will be required after application.
• Ability to work a flexible schedule with rotating shifts between 9:00 AM and 10:00 PM AST, Monday through Friday; extended hours and occasional weekends may be required.
• Strong interpersonal, consultative, and problem-solving skills, including the ability to ask questions, understand patient needs, show empathy, and actively listen.
• Strong telephonic communication skills, including the ability to communicate clearly with senior citizens and healthcare professionals.
• Ability to defuse conflict and apply conflict-management skills.
• Professionalism and a dedicated desire to advance patient care.
• Ability to interact cross-functionally within the organization.
• Excellent attention to detail, time management, organization, and prioritization skills, with the ability to balance multiple priorities.

Nice To Haves

• At least 1 year of pharmacy work experience in retail, community pharmacy, or Pharmacy Benefit Management.
• Call center experience.

Responsibilities

• Engage members by phone and schedule pharmacist consultation appointments for participants in clinical programs supported by the Clinical Engagement Services Center.
• Protect patient privacy and confidentiality in compliance with HIPAA regulations and organizational policies.
• Use prescription claims data and program protocols to make clinical recommendations on gaps in care, high-risk medications, compliance and adherence, drug interactions, therapeutic substitution, and generic substitution.
• Assess medication regimens for unnecessary or ineffective medications, inappropriate doses, and adverse drug reactions.
• Educate patients about their medication regimens and disease states.
• Document patient care notes and recommendations accurately, efficiently, professionally, concisely, and clearly.
• Stay current with new and emerging clinical trends.
• Participate in departmental meetings to improve clinical programs and processes.
• Follow job-related policies and procedures and meet management’s productivity and performance expectations.
• Support the Clinical Service Engagement team with special projects as needed.
• Perform other duties as assigned by the Operations Manager.