Patient Advocate Jobs

About The Position

Requirements

• High School Diploma
• Current Colorado Paramedic certification (must be state certified before hire date)
• Current National Registry certification in Paramedic (must be certified within 6 mos. of hire date)
• Current certification in BLS/CPR (Cardiopulmonary Resuscitation), ACLS (Advanced Cardiac Life Support) and PALS (Pediatric Advanced Life Support) (required within 6 mos. of hire)
• Current certification in NRP (Neonatal Resuscitation Program) (required within one year of hire)
• Valid State of Colorado motor vehicle operating license, with continued safe driving history (within 30 days of hire date)
• Proficient computer skills; the ability to type, keyboard, and navigate in various programs.
• Ability to communicate orally with a wide range of individuals, in various and potentially stressful situations.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence with a high degree of professionalism and accuracy.
• Ability to effectively interact and communicate with patients, co-workers and District staff.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
• Must practice sound decision-making skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent.

Nice To Haves

• Minimum of 1 year of experience in a 911 system if coming from an outside agency
• Bilingual in Spanish

Responsibilities

• Assess nature and extent of illness or injury to establish and prioritize medical procedures to be followed or need for additional assistance.
• Renders basic life support procedures or initial treatment to patients in a variety of settings which may include: Attempt to restore and stabilize heart rhythm on pulseless, apneic patient; Perform basic and advanced airway management, including RSI; Administer injections of medications or immunizations; Initiate IV fluids; Monitor cardiac patients.
• Provide medical examination and screening of patient’s conditions, reaction to drugs, treatments and significant incidents; observe and report the same to Physician and other medical personnel via radio or telephone as well as documenting reports.
• Act as patient advocate in the out-of-hospital setting.
• Complete all reports, including patient care records, legibly, accurately and by the end of each shift or end of every 24-hour work period.
• Drives ambulance to and from emergency and non-emergency scenes, assisting with extricating trapped victims as needed, and transporting sick and injured persons to treatment center.
• Attend staff business meetings and trainings as directed.
• Check medical/operating supplies and vehicle to ensure preparedness.
• Directs and coordinates patient care between inter-agency (ie. fire and police) personnel and other District employees.
• Performs all duties in a safe, courteous, confidential and professional manner, always taking into account the well-being of the patient.
• Mentors, trains and encourages fellow staff as needed to help them attain their full potential.
• Maintains vehicles and quarters pursuant to ECPS policies.
• May supervise one or more employees.
• Other duties as assigned.
• Work toward completion of all components of ALS Field Training Program (for Paramedic 1).
• Research and present one clinical or operational topic per year (for Paramedic 2 and 3).
• Attend at least one outside conference/workshop/class per year (for Paramedic 2 and 3).
• Additional job duties will vary by track, but may include: Education Track: Field Training Instructor for other ECPS staff; Critical Care Track: Operate as a Critical Care Paramedic; Supervisor Track: Provide support to ECPS staff as a fill-in Supervisor; Community Paramedic Track: Provide support as a fill-in Community Paramedic; Special Operations Track Options: SAR Team Coordinator and SAR Team Assistant, Wildland Team Coordinator and Team Assistant, Tactical Team member (for Paramedic 4).
• Attends additional trainings and maintains credentials as required (for Paramedic 5).
• Participated in FTI and additional required meetings as needed (for Paramedic 5).
• Paramedic 5 additional roles may include: Critical Care, Educator, Community Paramedic.
• Protect the privacy of all patient information in accordance with the District’s privacy policies, procedures and practices as required by federal and Colorado law and in accordance with general principles of professionalism as a healthcare provider.
• Access protected health information and other patient information only to the extent that is necessary to complete job duties.
• Share patient information only with those who have a need to know specific patient information to complete their job responsibilities related to treatment, payment or other company operations.
• Report, without the threat of retaliation, any concerns regarding the District’s policies and procedures on patient privacy and any observed practices in violation of that policy to the designated Privacy Officer.
• Actively participate in the District’s privacy training and communicate privacy policy information to coworkers, students, patients and others in accordance with District policy.

Benefits

• Medical
• Dental
• Vision
• Retirement
• STD/LTD
• EAP
• LSA
• Paid Time Off
• Additional Possible Special Project Rate: 1%-3%
• Additional Bi-lingual Merit Rate: 2%