Nurse Navigator Jobs

About The Position

Requirements

• An Bachelor’s degree in Nursing or higher, or an equivalent combination of training and experience.
• Current D.C. Licensure as a Registered Nurse or evidence of application for licensure in D.C.
• A minimum of 2 years of experience as a Registered Nurse is required.
• Sit, walk, reach, bend, or twist for long periods of time in an office setting.
• Must be able to lift, carry, push, or pull up to 20 lbs. as part of the role.
• Regularly exposed to healthcare settings that may require personal protective equipment.
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.

Responsibilities

• Liaison for ID patients requiring coordination of care and support.
• Work collaboratively with the administrative and clinical ID teams to manage clinical issues; urgent tasks, prescription pre-authorizations and refills, appointments.
• Coordinate and manage all urgent orders for dynamic testing and procedure referrals to include patient preparation and education.
• Follow up with patients on testing and procedure results in coordination with providers.
• Provide appropriate clinical support, counseling, and education. Alerts provider to urgent situations that cannot wait until scheduled follow-up.
• Prepares Clinic prep notes for new patients and returning patients which includes scanning notes/imaging, contacting referring physicians or imaging groups, and contacting patients on any issues on items needed for visit.
• Prepares records needed and reconciled for future appointments.
• Assist providers in addressing insufficiencies in care provision by coordinating follow-up, orders, and referrals.
• Participates in quality improvement, patient safety, and patient experience initiatives.
• Measures and tracks departmental progress in meeting quality, safety, and patient experience goals.
• Participates in training and education of support staff.
• Keep up-to-date records/data for programs and patients within MFA and GWUH.
• Identify and coordinate health maintenance issues.