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The Hospice Case Manager identifies and coordinates patient and family care to support terminally ill patients and their families in hospice settings. The case manager assesses needs and determines the frequency of patient and family contact, with a minimum of one contact every 15 days. The role uses teaching, assessment, and intervention skills to provide end-of-life comfort care and maximize quality of life. The position serves West suburban communities and is full time, Monday through Friday, 8:00 a.m. to 4:30 p.m., with one winter and one summer holiday on-call shift from 8:00 a.m. to 8:00 p.m. The case manager educates patients and families about disease processes and trajectory, disease management, hospice philosophy, and signs and symptoms of decline and end of life. The role coordinates and leads the interdisciplinary care group for assigned patients and families, develops and updates plans of care, coordinates services, and collaborates with physicians and other team members. The case manager monitors patient responses to treatment, medication, and teaching; administers prescribed medications and treatments; arranges necessary equipment and supplies; and maintains accurate electronic health record documentation in accordance with agency, accreditation, state, and federal requirements. The role also makes appropriate referrals, supervises home health aide and licensed practical nurse visits, supports discharge planning and continuity of care, and orients and mentors new staff as requested. In Wisconsin, duties may include OASIS assessments and hospice assessments, plan-of-care updates, and related nursing procedures. The position requires physical patient-handling tasks and exposure to mechanical, electrical, chemical, and biological hazards; protective clothing and equipment are used as needed. External candidates may be eligible for a $3,000 sign-on bonus.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree

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