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MRI Tech Aide

Baptist Healthcare SystemLexington, KY

About The Position

The MRI Tech Aid will assist with scheduling MRI procedures, managing electronic health record work queues (including scheduling, pre-authorizations, and obtaining outside films), and collaborating with physician offices to obtain necessary referrals, orders, and pre-authorizations. The role requires close coordination with MRI technologists, radiologists, and providers to ensure the accuracy and efficiency of the scheduling process, with a focus on customer service and the accuracy of the information obtained.

Requirements

  • High School Diploma or GED required.
  • Less than one year of job-related experience required.

Responsibilities

  • Assist with patient throughput, scheduling, monitoring work queues, and obtaining outside films or imaging discs while collaborating with MRI technologists, nurses, and providers.
  • Schedule MRI procedures, manage electronic health record work queues, and communicate with physician offices for referrals, orders, and pre-authorizations.
  • Display excellent phone etiquette and communication skills, acting as a liaison between MRI technologists and ordering physicians, addressing customer concerns with appropriate follow-up.
  • Ensure timely and accurate scheduling of MRI procedures, reschedule or cancel appointments as needed, and ensure all necessary documentation (orders, pre-authorizations, outside films) is obtained prior to appointments.
  • Work closely with MRI technologists and staff to ensure efficient operations, assist with training and staff support, and help develop and maintain departmental protocols.
  • Maintain patient confidentiality and privacy, use two patient identifiers during interactions, and adhere to all regulatory requirements related to Protected Health Information (PHI).

Benefits

  • Tuition Reimbursement up to $6,000 annually
  • Company paid Maternity and Paternity Leave
  • 5 days of Paid Time Off available upon hire
  • Bereavement Leave (includes pets)
  • PTO Sell Back Program
  • Compassionate Leave Sharing Program (PTO Donation)
  • Employee Support Fund, for employees in need of emergency financial support

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