Hostess Jobs

About The Position

Requirements

• Friendly and engaging demeanor
• 16+ years old
• Prior work experience preferred
• Reading, writing, and verbal communication skills required
• Reliable transportation required
• Ability to build relationships
• Ability to be a team player
• Ability to follow manager instructions and guidance
• Ability to communicate and behave professionally at all times

Nice To Haves

• Bi-lingual experience a plus

Responsibilities

• Greets and seats all guests in a friendly manner.
• Assists in maintaining the overall guest flow of the restaurant.
• Ensures seating service is rotated among server area assignments whenever possible.
• Opens doors for arriving and departing guests.
• Remains visible in the FOH and forward facing the main entrance.
• Occasionally delivers food and drinks to guests when extra assistance is needed.
• Interacts verbally with all guests creating a friendly and upbeat atmosphere.
• Completes assigned opening and closing side work as directed.
• Participates in the clearing and resetting of the dining room tables using Applebee’s team delivery standards.
• Observes guests, responds to requests, and anticipates guests’ needs.
• Maintains a clean and organized work area.
• Ability to explain and demonstrate usage of Tabletop Electronic Devices to guests.
• Ability to drive sales with suggestive selling.
• Accommodates any special needs of guests such as booster chairs, high chairs, etc.
• Manages the waitlist when the restaurant is busy.
• May occasionally be scheduled to serve guests in a Carside To-Go or Server capacity.
• Fills out feature cards.
• Assists in general Front of House maintenance functions including: maintaining restrooms, light cleaning such as dusting light fixtures/furniture/woodwork/artifacts, washing and/or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal.