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Hostess - Part Time

Sycamore Mineral Springs ResortSan Luis Obispo, CA
Onsite

About The Position

The Hostess position is a part-time role responsible for adhering to Sycamore's Policies and Procedures, acting as a role model, and maintaining a positive and respectful attitude. The role involves greeting guests, scheduling reservations, escorting guests to tables, clearing plates, serving water, refilling water and bread, resetting tables, maintaining a clean workspace, and completing end-of-shift checklists. The employee must be able to work holidays, weekends, and evenings, and possess a California Food Handler card and Responsible Beverage Service training. Excellent customer service skills are essential, as is the ability to speak, read, write, and understand the primary language used in the workplace. Bilingual skills are a plus. Basic typing skills and proficiency in Microsoft Word, Excel, POS, and Payroll systems are also required.

Requirements

  • Must be able to work holidays, weekends and evenings.
  • California Food Handler card and Responsible Beverage Service training.
  • Excellent customer service skills.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
  • Proficient in Microsoft Word, Excel, POS and Payroll systems.

Nice To Haves

  • Bilingual skill is a plus.

Responsibilities

  • Answers phone in a courteous and professional manner; schedules dining reservations.
  • Meets and greets guests promptly, courteously, and graciously, addressing guests by name whenever possible.
  • Escorts guests to tables and provides menus.
  • Clearing plates during service and after guests have departed.
  • Serving water upon guest arrival.
  • Refill waters and bread throughout service.
  • Resetting the table.
  • Maintaining a clean work space.
  • Completing check list before end of shift.
  • Performs other duties as assigned by manager.

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