Front Desk Jobs

About The Position

Requirements

• Friendly demeanor with strong communication skills; comfortable talking to clients on the phone.
• Exceptional time management and organizational skills.
• Reliable transportation

Nice To Haves

• Social media knowledge is preferred but not required.

Responsibilities

• Graciously welcome parents and students when they arrive at the office.
• Answer the phone to take messages for the Director to attend to during the following day. Check email periodically for any scheduling-related emails that come in during the evenings and/or weekends; update academic coaches on time-sensitive changes to their schedules.
• Assist the Director with administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins).
• Update spreadsheets as needed to track student hours/attendance.
• Check the weekly session calendar on our scheduling system to ensure no double bookings for clients or Academic Coaches. Utilize scheduling software to update Coach calendars to reflect any time-sensitive changes.
• Assemble welcome bags/gift bags for new students and/or for special occasions such as holidays or before major tests.
• Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests.
• Assist with The Enrichery’s social media posts by providing photos/content as requested.
• Create employee profiles on a Canva template for new employees to be added to our website.
• Train new hires for the same position for other locations as needed (typically only once or twice a semester).

Benefits

• Paid holidays (2 days during spring break, 3 days at Thanksgiving, July 4th, your birthday, and 10 days off for Christmas)
• 80 hours of Paid Time Off
• Health, Vision, Dental, and short term disability insurance
• Employee Discount on Enrichery services
• Professional development opportunities
• Paid Training