Front Desk Clerk and Night Auditor, The Gideon Putnam
About The Position
Delaware North Parks and Resorts is searching for a customer-service-focused seasonal Front Desk Clerk and Night Auditor to join our team at The Gideon Putnam in Saratoga Springs, New York. Working in an exciting, fast-paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today. Join our fun, collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.
Requirements
- Previous experience in cash handling
- Good communication skills; ability to communicate with guests and team members
- Basic math skills; ability to accurately handle money and count change
- Experience using Microsoft Excel
Nice To Haves
- Previous experience in a customer service environment is beneficial
Responsibilities
- Run the night audit function, reconcile credit card payments, input sales and manual sales sheets, understand the guest folio, explain billing, and how to make any needed corrections
- Review pending advance deposits and charges, check guests in and out of the hotel efficiently
- Quote room rates and room package information, post charges for in-house accounts
- Complete shift closing, drop cash and check payments, securing the bank at all times, and follow proper cash handling policies
- Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
- Check and balance the daily figures, post room and tax charges on guest accounts
Benefits
- Health, dental, and vision insurance
- 401 (k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition or professional certification reimbursement
- Weekly pay
- Free shift meal
- Employee discounts, including 30% off at restaurants and retail stores
- Friends and family discount on lodging
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
