Front Desk Night Auditor

LIV HOSPITALITY LLC•Box Elder, SD

9d•$17 - $19•Onsite

About The Position

Embark on a rewarding career at Courtyard by Marriott in Box Elder, SD, where every day brings new opportunities for personal and professional growth. This role involves managing the front desk operations, ensuring guest satisfaction, and maintaining the security and efficiency of the hotel during night shifts. You will be responsible for handling reservations, check-ins, check-outs, guest inquiries, and financial transactions, while also ensuring the cleanliness and orderliness of the front desk and lobby areas. The position requires strong computer skills, excellent communication abilities, and a basic understanding of accounting operations. As part of the LIV Hospitality family, you will benefit from a supportive team environment, modern facilities, and a vibrant location with access to various amenities and entertainment options.

Requirements

Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Basic knowledge of accounting operations.
18 years or older.

Responsibilities

Responsible for making room reservations and checking guests in and out of the Hotel as needed.
Issues room keys, Pamphlets, discount cards, etc as needed.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times.
Arranges transportation for guests as needed.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Must wear a uniform up to property standards and nametag at all times on property.
Balance all daily reports for the Hotel.
Post and balance charges in a timely and efficient manner.
Other duties may be assigned to meet business needs.