Front Desk Concierge

Stratton Amenities • Seattle, WA

21h • $23 - $24 • Onsite

About The Position

The Front Desk Concierge serves as the first point of contact for tenants, guests, visitors, vendors, and contractors entering the property. This role is responsible for delivering a professional, welcoming, and hospitality-focused experience while assisting with access control, visitor management, customer service, and general front desk operations. The ideal candidate is polished, dependable, service-oriented, and enjoys interacting with people in a professional environment.

Requirements

• High school diploma or equivalent.
• Minimum one year of customer service, hospitality, concierge, front desk, guest services, hotel, residential, or related experience preferred.
• Strong verbal and written communication skills.
• Professional appearance and demeanor.
• Ability to remain composed and courteous in a fast-paced environment.
• Comfortable using computers, tablets, and visitor management systems.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Nice To Haves

• Concierge services
• Hotel front desk operations
• Luxury residential communities
• Commercial office buildings
• Customer service or guest services
• Reception or administrative support

Responsibilities

• Welcome and greet tenants, guests, visitors, vendors, and contractors.
• Create a positive first impression for everyone entering the property.
• Register visitors and maintain visitor management records.
• Issue visitor badges and access credentials as required.
• Verify guest access and communicate with tenants regarding visitor arrivals.
• Answer questions regarding the property, building amenities, and surrounding area.
• Assist visitors with directions and general information.
• Monitor lobby activity and maintain awareness of building operations.
• Report safety concerns, maintenance issues, suspicious activity, and incidents to appropriate personnel.
• Maintain professional communication with tenants, visitors, property management, and vendors.
• Support building events and special activities as needed.
• Complete daily reports and documentation accurately and on time.
• Maintain a professional appearance and adhere to company uniform standards.
• Follow all site-specific procedures, policies, and post orders.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Paid training
• Opportunities for advancement
• Professional and supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED