Executive Director Jobs

About The Position

Requirements

• 20+ years of relevant work experience.
• Bachelor’s degree required.
• Track record of transforming complex technology into business value.
• Ability to deliver measurable business impact through technology and change management.
• Ability to build strong relationships with senior stakeholders.
• Ability to make data-driven decisions.
• Ability to lead through influence and inspiration.
• Ability to drive cross-functional collaboration.
• Experience managing complex transformations.
• Ability to build organizational capabilities.
• Ability to lead in global, matrix environments and influence at executive level.

Nice To Haves

• Master’s degree strongly preferred.
• Deep understanding of emerging technologies.
• Experience building high-performing teams.
• Curious, user-focused approach, with humility and accountability.

Responsibilities

• Define and execute the strategy and roadmap for assigned Digital Workplace portfolios, aligned with DWE and enterprise priorities.
• Own portfolio investment decisions and performance, using data-driven prioritization and commercial decision-making.
• Establish measurable outcomes that improve employee experience, operational excellence, productivity, and long-term business value.
• Define and execute the AI strategy for the assigned portfolio, embedding generative AI, intelligent agents, automation, and predictive capabilities.
• Build and lead an integrated portfolio of products, services, and enabling capabilities.
• Improve service quality, operational resilience, and employee experience through AI-enabled service management, automation, and data-driven operations.
• Partner with executive, Product, Engineering, and Enterprise Technology leaders to align investments with business priorities and deliver measurable value.
• Identify emerging technology opportunities, evolve operating models, and influence enterprise investment decisions.
• Work with Centre of Excellence leaders in Data & Analytics, User Experience, Change Management, and Agile Delivery.
• Transform end-to-end employee journeys using generative AI, intelligent agents, workplace technologies, and modern service experiences.
• Develop scalable, secure, and resilient digital workplace platforms.
• Shape technical strategy with Engineering, including emerging technologies, target architecture, cloud-first strategy, security, platform modernization, and technical-debt reduction.
• Reduce digital friction, improve cross-functional collaboration, and enhance the employee digital experience.
• Improve digital health, service reliability, observability, performance, and device integrity, embedding security and compliance by design.
• Use data, analytics, and employee insights to measure experience and improve product adoption and business outcomes.
• Embed modern product management, Agile delivery, and engineering practices.
• Lead strategic change, communications, and adoption activities to support business transformation and technology investment returns.
• Build AI- and data-driven capabilities for predictive insights, intelligent automation, and continuous optimization.
• Foster continuous improvement using employee feedback, operational data, and changing business needs.
• Build, lead, and inspire global leadership teams across Product, Engineering, and Operations.
• Develop organizational capability, succession pipelines, and leadership talent.
• Partner with MDPs and senior business leaders on strategic transformation initiatives and enterprise priorities.
• Establish governance, performance measures, and investment disciplines that support transparency, accountability, and measurable outcomes.
• Foster innovation, collaboration, and continuous improvement across globally distributed teams.
• Lead organizational change that enables new ways of working, adoption, and a high-performance culture across DWE.

Benefits

• Annual discretionary performance bonus of up to 45%.
• Retirement contribution starting at 5% and increasing to 10% after two years.
• Firm Performance Bonus eligibility for Executive Directors.
• Health insurance with $0 premiums for BCG employees, spouses, and children.
• $10 copays for doctor visits, urgent care, and generic prescriptions.
• Dental coverage, including up to $5,000 in orthodontia benefits.
• Vision insurance for glasses and contact lenses annually.
• Reimbursement for gym memberships and other fitness activities.
• Fully vested annual profit-sharing retirement contributions, whether or not the employee contributes.
• Option to make personal contributions to a 401(k) plan.
• Paid parental leave.
• Family benefits, including elective egg freezing, surrogacy, and adoption reimbursement.
• Paid time off, including 12 holidays per year, an annual office closure between Christmas and New Year’s, and 20 vacation days per year.
• Paid sick time on an as-needed basis.