Senior Manager, Utility Data & Systems
Neptune Technology Group • Tallassee, GA39d • Hybrid
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Senior Manager, Utility Data & Systems
Neptune Technology Group•Tallassee, GA
•Hybrid
About The Position
The Sr. Manager, Utility Data & Systems owns customer data across the services lifecycle, a data-ownership role central to Neptune’s Solutions Delivery model. This role spans project data management, Neptune 360/My360 implementation, and API & data integrations, ensuring utilities’ data is accurate, well-integrated, and fully leveraged.
Requirements
- Strong data management and data-quality skills, with attention to detail at scale
- Working knowledge of APIs, SDKs, and system-to-system data integration
- Ability to translate technical data concepts for non-technical customers and internal teams
- Project management skills to run multiple implementations concurrently
- People leadership and team-building skills
- Bachelor’s degree in a related field (e.g., Information Systems, Data Analytics, Computer Science), or equivalent combination of education and experience.
- 7+ years of experience in data management, systems implementation, or software adoption/training, including 3+ years in a leadership role.
- Experience with utility, metering, or SaaS platform data preferred.
Nice To Haves
- Experience with AMI/AMR data systems or utility billing/CIS integrations
- Familiarity with API/SDK development or integration work
- Experience training customers on software adoption and data-driven insights
Responsibilities
- Own production and transfer file processes for install projects and Neptune 360, including integration with Neptune production data
- Lead file build, validation, and ongoing data-quality monitoring across customer accounts
- Direct implementation, provisioning, and configuration of Neptune 360 and My360 for new and existing customers
- Own ongoing Neptune 360 adoption training to help utilities realize the full value of their data
- Lead API and data-link work, including special-project integrations, SDK/API access, and related training and troubleshooting
- Build and manage a team of data and implementation specialists supporting the services lifecycle
- Partner with Service Systems & Tools and Customer Communication & Support to ensure data flows cleanly across systems
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What This Job Offers
Job Type
Full-time
Career Level
Senior
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