Cna Jobs in San Jose, AZ

About The Position

Requirements

• Knowledge of Property and Casualty underwriting, including insurance products, policy-processing procedures, and documentation.
• Strong time-management and analytical skills.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal and external business partners at all levels.
• Ability to work independently on multiple tasks.
• Capability to advise and coach others.
• Demonstrated customer-service experience and ability to interact daily with a wide variety of people in person, by telephone, and by email.
• Strong knowledge of Microsoft Office Suite and other business-related software.
• Bachelor’s degree or equivalent experience.
• Typically a minimum of three years of related work experience.

Responsibilities

• Analyze and document renewal and new-business risks for acceptability under company guidelines, standards, and assigned underwriting authority.
• Handle endorsement requests within delegated authority; refer out-of-authority endorsements to an Underwriter with a recommended action, and contact agencies to clarify intent or obtain missing information.
• Manage assigned renewals within authority, triage renewal applications and specifications, and outline changes or points of attention for accounts requiring Underwriter action.
• Liaise within the branch and across CNA to resolve issues involving billing and collections, risk control, underwriting guidance, lines of business, and underwriting services.
• Maintain complete, compliant, and high-quality account files, including correspondence, proposals, endorsements, and cancellations.
• Execute advanced pricing strategies using business-unit pricing tools, follow regulatory and CNA underwriting strategies, and document pricing rationale.
• Prepare quote proposals and negotiate with external partners within assigned authority.
• Serve as a first-line contact for producers and customers on account matters and identify opportunities for upselling or account rounding.
• Assist with marketing products and services through external partners and make field visits.
• Serve as an expert and resource on systems and workflows, training and coaching others, solving problems, and providing feedback to internal underwriting partners.
• Stay current on line-of-business strategy, state and territory issues, regulations, and trends.
• Perform additional duties as assigned.

Benefits

• Comprehensive and competitive benefits package intended to support employees’ and family members’ physical, financial, emotional, and social wellbeing.