Underwriting Associate(Commercial Captive)

CNA Insurance • Chicago, IL

1d • $47,000 - $78,000 • Hybrid

About The Position

Under broad supervision, the Underwriting Associate is responsible for underwriting risk throughout the underwriting lifecycle, from submission through policy issuance, for renewal and new business within limited authority. The role partners with Underwriters across underwriting activities and provides information needed to support prudent underwriting decisions.

The position performs underwriting analysis and documentation, handles endorsements and assigned renewals within delegated authority, and refers matters outside that authority to an Underwriter with recommended action. It acts as a liaison across the branch and CNA to resolve account issues, maintains complete and compliant files, supports pricing strategy, prepares quote proposals, and negotiates with external partners within assigned authority. The Associate is also a first-line contact for producers and customers, helps market products and services, makes field visits, and serves as a resource on systems and workflows. Additional duties may be assigned.

Requirements

• Knowledge of Property and Casualty underwriting, including insurance products, policy-processing procedures, and documentation.
• Strong time-management and analytical skills.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal and external business partners at all levels.
• Ability to work independently on multiple tasks.
• Capability to advise and coach others.
• Demonstrated customer-service experience and ability to interact daily with a wide variety of people in person, by telephone, and by email.
• Strong knowledge of Microsoft Office Suite and other business-related software.
• Bachelor’s degree or equivalent experience.
• Typically a minimum of three years of related work experience.

Responsibilities

• Analyze and document renewal and new-business risks for acceptability under company guidelines, standards, and assigned underwriting authority.
• Handle endorsement requests within delegated authority; refer out-of-authority endorsements to an Underwriter with a recommended action, and contact agencies to clarify intent or obtain missing information.
• Manage assigned renewals within authority, triage renewal applications and specifications, and outline changes or points of attention for accounts requiring Underwriter action.
• Liaise within the branch and across CNA to resolve issues involving billing and collections, risk control, underwriting guidance, lines of business, and underwriting services.
• Maintain complete, compliant, and high-quality account files, including correspondence, proposals, endorsements, and cancellations.
• Execute advanced pricing strategies using business-unit pricing tools, follow regulatory and CNA underwriting strategies, and document pricing rationale.
• Prepare quote proposals and negotiate with external partners within assigned authority.
• Serve as a first-line contact for producers and customers on account matters and identify opportunities for upselling or account rounding.
• Assist with marketing products and services through external partners and make field visits.
• Serve as an expert and resource on systems and workflows, training and coaching others, solving problems, and providing feedback to internal underwriting partners.
• Stay current on line-of-business strategy, state and territory issues, regulations, and trends.
• Perform additional duties as assigned.

Benefits

• Comprehensive and competitive benefits package intended to support employees’ and family members’ physical, financial, emotional, and social wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level