Case Manager Jobs

About The Position

Requirements

• Bachelor's degree in related field
• Demonstrated commitment to equity, access, and supporting the unique needs of over age, under-credited, and transfer school student populations
• Expertise in strengths-based, youth development practices
• Extensive experience working with urban adolescents individually and in groups
• Knowledgeable in Microsoft and Excel
• Strong organizational and communication skills, with the ability to conduct outreach, monitor student progress, and provide consistent follow-up
• Strong collaboration skills to work closely with NYC Public Schools guidance counselors, school staff, and CBO teams to ensure a unified and student-centered approach to postsecondary advising
• Capacity to simultaneously work on multiple projects and tasks, transitioning easily between working independently and contributing as a member of a team
• Commitment to the mission of Catholic Charities Community Services

Nice To Haves

• Knowledge of current workforce and employment demands and industry trends in the New York City metropolitan area
• Proficiency in another language that is representative of the student population
• Skilled in building trust and rapport with students and families, engaging them in postsecondary planning process from enrollment through graduation

Responsibilities

• Responsible for overseeing student caseload and collaborating with school personnel for best outcomes
• Foster student social intelligence through advisory workshops and community events
• Create and adapt the existing advisory curriculum for engaging lesson planning to meet students' developmental needs and/or employability skills
• Assist families with referrals to outside organizations that provide health services, day care, emergency shelter and additional social services as needed
• Provide intervention and make necessary referrals for students to initiate referral as needed
• Conduct attendance outreach through phone calls, letters, case conferencing and/or home visit
• Provide 1:1 college and career advising to caseload, that leads with a focus on students’ future carers with intentional referrals to college and career exploration activities and work-based learning experiences aligned to the Career Navigation Roadmap.
• Tailor the college and career advising trajectory for each student based on the students’ age and number of credits earned upon enrollment in the school, which determines a transfer school student’s proximity to graduation
• Offer students guidance and referrals for college and career exploration activities, work-based learning experiences, and career-connected learning opportunities
• Track all student interactions/outcomes by complying with all agency and LTW data management and collection protocols
• Work closely with the guidance counselor/s and other school staff responsible for college and career advising; participate as member in school’s postsecondary team that includes CBO and NYC public school staff to ensure alignment as outlined in the Career Navigation Roadmap
• Attend all of Office of Student Pathways’ training opportunities
• Support the Program Director and Work-based Learning Coordinator in identifying advanced coursework that matches a student’s interests and skills
• Provide families a menu of resources tha specialize in supporting positive post-secondary outcomes for students
• Counsel students to support post-secondary options: college, vocational, certificate, apprenticeship, military, entrepreneurship
• Support student admission process (outreach, open houses/intake interviews, new students' orientation, parent orientations among others)
• Responsible for data entry of all services: attendance outreach, individual counseling, career and college advisement, tutoring, and other interventions and services for caseload assigned
• Assist students not participating in subsidized internships to provide with paid/unpaid work-based learning experiences during the academic year
• Attend partnership meetings with school staff and other stakeholders