Case Manager Jobs

About The Position

Requirements

• Proven ability to work effectively with youth and families in fast-paced residential, transitional, and outreach settings.
• Familiarity with state systems (DCF, EEC) and standard assessment tools (CANS, YRAT) preferred.
• Valid driver’s license and a reliable personal vehicle for resident transport and community outreach.
• Bachelor’s degree in Psychology, Social Work, or a related field preferred.
• Minimum of 2 years of experience working in a residential setting preferred.
• Flexibility to work adaptable hours to meet program and resident needs.
• Valid driver’s license and access to a reliable personal vehicle.
• Proven ability to utilize collaborative, proactive solutions and crisis de-escalation techniques.
• Strong organizational and prioritization skills with the agility to thrive in a fast-paced, changing environment.
• Exceptional verbal and written communication skills for cross-functional collaboration with staff, clinicians, and state agencies.
• A willing and active participant in multicultural awareness, diversity, equity, and inclusion training and philosophy.
• Candidates must pass an initial competency evaluation and maintain ongoing professional development certifications, including: CPR / First Aid, Dynamics of a Crisis & Physical Restraint Training, Medication Administration Program (MAP), Trauma-Informed Care & Collaborative Problem Solving, HIPAA, OSHA, Ethics, and Boundaries.

Nice To Haves

• Familiarity with state systems (DCF, EEC) and standard assessment tools (CANS, YRAT) preferred.
• Bachelor’s degree in Psychology, Social Work, or a related field preferred.
• Minimum of 2 years of experience working in a residential setting preferred.

Responsibilities

• Streamline Admissions: Fast-track referral reviews within 24 hours, participate in candidate interviews, and coordinate all acceptance logistics (including transportation).
• Rapid Intake Processing: Complete comprehensive intake paperwork, safety plans, and medical/medication documentation within 8 hours of arrival.
• Drive Discharge & Aftercare: Outline and oversee transition and discharge planning in close alignment with DCF, clinicians, and external providers.
• Manage Compliance Timelines: Draft, update, and secure signatures for critical state-regulated assessments (including YRAT, CANS, and Biopsychosocials) within strict 72-hour, 20-day, and 30-day deadlines.
• Database Management: Utilize the Virtual Gateway system and MyEvolv to track treatment plans, incident reports, and resident budgets in accordance with EEC, DCF, and Caring Together standards.
• Audit Readiness: Maintain pristine, organized, and signed client binders and communication logs.
• Coordinate Care Networks: Serve as the primary liaison for DCF, schools, and healthcare providers; facilitate weekly progress summaries and lead collaborative team meetings.
• Life Skills & Group Facilitation: Schedule and lead resident groups focused on budgeting, independent living (PAYA), and parenting skills.
• Daily Living Support: Monitor residents' quality of life (hygiene, nutrition, apparel) and actively participate in house operations, including meal preparation and maintaining a clean, welcoming environment.
• Staff Mentorship: Partner with the Program Director to audit staff documentation, facilitate in-house trainings, and model positive leadership for both staff and residents.
• Personnel Support: Assist in interviewing and onboarding new job candidates and interns.
• On-Call & Mobility: Participate in the Manager On-Call rotation (logging activity via Asana) and utilize your personal vehicle to transport youth under 18 to vital court, medical, or academic appointments.
• Provide weekly supervision to designated staff; utilize the "coach, model, observe" method to incrementally build their skills and master documentation requirements.
• Receive direct mentoring from the Clinical Director, Clinicians, and Program Director to learn broader program operations and prepare for advancement opportunities within the organization.

Benefits

• Salary Range: $55,166.80 - $55,166.80 Salary/year