Breakfast Server Jobs

About The Position

Requirements

• Capability of offering a charismatic and friendly style of service tailored to specific guests and their needs, building a rapport with guests to establish future business.
• The ability to motivate and inspire others to work collaboratively to achieve a designated goal.
• The ability to maintain confidentiality of guest information and pertinent Hotel data.
• The ability to communicate effectively in English with guests, managers, and colleagues.
• Strong attention to detail with the ability to handle the fast-paced environment to ensure guest satisfaction.
• Learn and retain the product knowledge relative to the position on the floor.
• Knowledge of overall hotel operations as they affect department preferred.
• General understanding of POS systems and ability to use standard software applications and hotel systems preferred.
• Ability to exercise personal discipline and extra diligence to ensure that projects are completed in a timely manner.
• High school or equivalent preferred.
• Two years of high-end hotel restaurant server experience preferred.
• RBS and ServSafe Food Handler Certification required.
• All colleagues must maintain a neat and well-groomed appearance (specific standards will be provided).
• Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
• Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.
• Conclude dining experience by acknowledging choice of restaurant and inviting patrons to return.
• Successfully resolve any guest issues and complaints in a calm manner and communicate all concerns to management.
• Restock service stations as needed.

Benefits

• Tiered Medical Plans- Cigna or Kaiser
• Plans include Chiropractic & Acupuncture
• Disability
• Tiered PPO Dental Plans
• Voluntary Supplemental Medial Plans
• Vision
• Paid Holidays
• Employee Assistance Program
• PTO and Sick Pay
• Flexible Spending Account (FSA)
• 401K Matching Program
• Life & AD&D Insurance
• Pre-Tax Commuter and Parking Benefits
• EOS Employee Rates plus 50% off F&B and Retail
• Hilton Discounted Room Rates
• Employee Job Referral Program
• Employee Recognition Programs and Appreciation Events