Reserve Engineer
Cobalt AI, LLC • Memphis, TN179d • $20 - $50 • Onsite
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Reserve Engineer (On-site) - Memphis, Tennessee
Cobalt AI, LLC•Memphis, TN
•$20 - $50•Onsite
About The Position
The Reserve Engineer (RE) is someone who is knowledgeable with computer hardware and provides our clients with top-notch customer service. The RE serves as Cobalt's "boots on the ground" and are part of our rapid-response field-operations team in the event a hardware-failure happens at a client site. Occasionally, REs assist with field projects and new robot deployments. The RE an essential role-player in keeping our robots operating and our clients happy. Please note, this is not a remote position.
Requirements
- You're excited about robotics, artificial intelligence, machine learning, and willing to learn
- You're familiar with hardware assembly and disassembly.(Tool kit with basic hand tools will be provided)
- You're Familiar with computer hardware and small electrical components(proprietary training will be provided)
- You're an excellent communicator and comfortable collaborating and receiving instruction on platforms such as Slack, GoogleMeet/Hangout etc.
- You are available during days and times within Mon-Fri, 9a-5p. (Flex/Oncall schedule)
- You're open to support jobs that may occur after hours(5pm-9am) and on weekends.(Flex/Oncall schedule)
- You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies.
- You love providing great customer service.
Nice To Haves
- Experience with robotics
- Experience with computer hardware and electrical components
- Experience working in a fast-paced startup environment.
- Military/First Responder
- Associate degree or higher
Responsibilities
- Learn our robot hardware inside and out to be comfortable servicing and maintaining our machine. (we'll provide the paid training)
- Communicate with both technical and non-technical teammates with field repairs and projects.
- Ensure hardware failures on our robots are addressed, and resolved within a safe and timely manner.
- Occasionally assist with field operation projects and new robot deployments
- Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month(potentially more)
- Reports to a Regional Project Manager for tasking and delegation.
Benefits
- Paid training
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
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