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Fortegra is hiring an engineer to build and improve production AI systems for commercial insurance document intelligence. The software processes emails, scanned PDFs, policy packets, loss runs, and spreadsheets with inconsistent layouts. It identifies incoming materials, extracts and reconciles relevant facts, retains links to source material, and presents results for review and action. Current applications include underwriting submission triage and audits of issued policy packets. The engineer will work closely with the technical lead for applied AI on architecture, data representation, and model choices. The role takes bounded features from a business question or production failure through planning, implementation, evaluation, and production readiness. Scope and ownership grow as the engineer learns the system and domain and demonstrates sound judgment. The work includes document parsing and OCR, classification and routing, structured extraction, normalization and reconciliation, source grounding, retrieval and summarization, and deterministic logic. The engineer will inspect documents, traces, and model behavior; maintain representative evaluation sets; classify failures; select changes based on evidence; and requalify results. Outputs are expected to be complete, support material claims with source evidence, and reconcile related values. The engineer will collaborate with underwriters, auditors, claims professionals, and other specialists to clarify definitions, exceptions, source authority, and acceptance criteria, translating decisions into schemas, examples, validation rules, and product behavior. They will compare models, OCR and parsing tools, managed services, and internal implementations using representative documents, assessing quality, cost, latency, reproducibility, failure modes, and operational overhead. Day-to-day work is production engineering in a Python and Azure Functions codebase, including feature development, debugging, code review, testing, observability, and service operations. Early priorities include improving an existing capability through evaluation and requalification, shipping a bounded document-intelligence feature, and completing a model, parser, or service comparison with supporting tests, artifacts, and handoff. The role emphasizes dependable production outputs and real failure analysis; model-training research and notebook-based analytics are outside its day-to-day scope.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed

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