Zero Waste & Circularity Support Specialist (Concierge) - Environmental Sustainability (1822) (166850)

City and County of San Francisco•San Francisco, CA
•$108,186 - $131,534

About The Position

The Zero Waste & Circularity Support Specialist (Concierge) supports San Francisco International Airport’s concession and airline partners in achieving Zero Waste, Circularity, and Healthy and Sustainable Food Service goals by 2030. Under general supervision, the specialist serves as a key point of contact and resource for concessions, Airport staff, and airlines, helping stakeholders adopt, implement, and sustain zero-waste practices, circularity initiatives, and operating standards in a complex, fast-paced airport environment. The role builds productive relationships with diverse stakeholders and supports program implementation and continuous improvement. The position is part of Environmental Sustainability within the Administration, Strategy, and Resilience Division, and supports sustainability initiatives across concession operations, airlines, facilities, utilities, and Airport operations. It also supports the development and implementation of Airport policies and compliance initiatives related to environmental regulations including SB 1383, AB 341, AB 827, and SB 54. The successful candidate conducts research, interprets data, prepares reports and recommendations, and coordinates projects.

Requirements

  • Possession of a bachelor's degree from an accredited college or university and one year of full-time equivalent experience performing professional-level analytical work in analysis, development, administration, and reporting for major organizational programs or functions, such as budgets, contracts, grants, or policy.
  • A graduate degree (master's degree or higher) from an accredited college or university, with major coursework in a specialized area related to the role, may substitute for the required one year of experience.
  • Additional qualifying experience may substitute for the required degree on a year-for-year basis, up to a maximum of two years; 30 semester units or 45 quarter units equal one year.
  • Qualifying experience must be included in the application by the filing deadline; applicants may be required to provide verification of education and experience.

Nice To Haves

  • Proficiency in Microsoft Excel, including formulas and functions, sorting and filtering data, and creating PivotTables.
  • Experience using data analysis and visualization tools such as Power BI or Tableau.
  • Experience supporting program development, implementation, monitoring, and process improvement.
  • Experience supporting budget preparation, grant administration, contract monitoring, or regulatory compliance.
  • Experience in environmental sustainability, zero waste, recycling, waste prevention, circular economy, or related programs.
  • Experience in architecture, engineering, construction management, planning, or commercial operations.
  • Experience with tenant improvements, retail, airline, or commercial construction projects.
  • Relevant sustainability credentials, such as TRUE Advisor, LEED GA/AP, WELL AP, AEP, or ENV SP.
  • Familiarity with Green Building Codes and Standards such as CALGreen, or California Green Business certification.
  • Ability to communicate in Spanish, Tagalog, Cantonese, or other languages relevant to Airport stakeholder engagement.
  • Strong written and verbal communication skills.
  • Experience providing customer service, conducting outreach, delivering training, or implementing behavior-change initiatives.
  • Experience preparing analytical reports, memoranda, presentations, spreadsheets, and data visualizations.

Responsibilities

  • Support the development, implementation, monitoring, and improvement of Airport zero-waste, circularity, sustainable food-service, and reuse programs, including tenant onboarding, waste audits, TRUE Zero Waste certification initiatives, and related sustainability projects.
  • Develop program guidance and processes and help monitor tenant and contractor compliance with Airport requirements, environmental regulations, and sustainability standards.
  • Research and analyze sustainability policies, regulations, and operational requirements; conduct surveys, administrative studies, and program evaluations; identify trends and performance measures; and prepare analytical reports, dashboards, charts, and recommendations.
  • Prepare reports, presentations, newsletters, social media and website content, stakeholder communications, educational activities, and other outreach materials.
  • Support budget and grant administration, utility-rate tracking, analysis of rates and charges, and monitoring of tenant fees, fines, and other financial measures associated with noncompliance.
  • Support procurement and contract processes, including requests for proposals, contract specifications, procurement documents, vendor evaluations, and compliance with contractual, lease, construction, and operational requirements.
  • Coordinate with Airport stakeholders by participating in tenant meetings and industry events and supporting employee reuse programs, sustainability events, training, and community or stakeholder engagement activities.
  • Support process improvement, new program development, special studies, and other administrative or analytical projects, including Airport-wide environmental, planning, construction, and operational initiatives as assigned.
  • Perform duties listed in the Administrative Analyst class specification.
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