Zero Waste & Circularity Support Specialist (Concierge) - Environmental Sustainability (1822) (166850)

City and County of San Francisco • San Francisco, CA

6d

About The Position

Under general supervision, the Zero Waste & Circularity Support Specialist (Concierge) supports Airport concessions and airline partners in achieving Zero Waste, Circularity, and Healthy and Sustainable Food Service goals by 2030. Reporting to SFO’s Zero Waste Lead, the specialist serves as a key point of contact and resource for concessions, Airport staff, and airlines, helping stakeholders adopt, implement, and sustain zero-waste practices, circularity initiatives, and operating standards in a complex, fast-paced airport environment. The role builds productive relationships with diverse stakeholders and supports program implementation and continuous improvement.

The position is within Environmental Sustainability under the Administration, Strategy, and Resilience Division, supporting initiatives across concession operations, airlines, facilities, utilities, and Airport operations. The specialist supports development and implementation of Airport policies and compliance initiatives related to environmental regulations, including SB 1383, AB 341, AB 827, and SB 54. Work includes research, data interpretation, reports and recommendations, and project coordination. The role also performs duties listed in the Administrative Analyst class specification.

This is a temporary exempt appointment, Category 18, excluded from the competitive Civil Service examination process and serving at the discretion of the Appointing Officer. The appointment may not exceed 36 months. Compensation is $108,186–$131,534 annually.

Requirements

• Possession of a baccalaureate degree from an accredited college or university and one year of full-time-equivalent professional-level analytical experience involving analysis, development, administration, and reporting in major organizational programs and functions such as budgets, contracts, grants, or policy, or related functional areas.
• A graduate degree (master’s degree or higher) from an accredited college or university, with major coursework in a specialized field related to the position, may substitute for the required one year of experience.
• Additional qualifying experience may substitute for the required degree on a year-for-year basis, up to a maximum of two years; 30 semester units or 45 quarter units equal one year.
• Applicants must meet minimum qualifications by the final filing date and include all qualifying experience, education, training, and supporting information in the application by the filing deadline.
• Applicants are required to attach verification documentation when submitting their application and may be required to verify qualifying education and experience during recruitment.
• Candidates for employment with the San Francisco Airport Commission must undergo a criminal history check, including FBI fingerprints, and a Security Threat Assessment; drug/alcohol screening may also be required. Candidates must obtain and maintain security clearance.

Nice To Haves

• Proficiency in Microsoft Excel, including formulas and functions, sorting and filtering data, and creating PivotTables.
• Experience with data analysis and visualization tools such as Power BI or Tableau.
• Experience supporting program development, implementation, monitoring, and process improvement.
• Experience supporting budget preparation, grant administration, contract monitoring, or regulatory compliance.
• Experience in environmental sustainability, zero waste, recycling, waste prevention, circular economy, or related programs.
• Experience in architecture, engineering, construction management, planning, or commercial operation.
• Experience with tenant improvements, retail, airline, or commercial construction projects.
• Relevant sustainability credentials, such as TRUE Advisor, LEED GA/AP, WELL AP, AEP, or ENV SP.
• Familiarity with Green Building Codes and Standards such as CALGreen, or California Green Business certification.
• Ability to communicate in Spanish, Tagalog, Cantonese, or other languages relevant to Airport stakeholder engagement.
• Strong written and verbal communication skills.
• Experience providing customer service, conducting outreach, delivering training, or implementing behavior-change initiatives.
• Experience preparing analytical reports, memoranda, presentations, spreadsheets, and data visualizations.

Responsibilities

• Support the development, implementation, monitoring, and improvement of Airport zero-waste, circularity, sustainable food service, and reuse programs, including tenant onboarding, waste audits, TRUE Zero Waste certification initiatives, and related sustainability projects.
• Develop program guidance and processes and assist with monitoring tenant and contractor compliance with Airport requirements, environmental regulations, and sustainability standards.
• Research and analyze sustainability and environmental policies, regulations, and operational requirements; conduct surveys and administrative studies; evaluate programs; identify trends and performance measures; and prepare analytical reports, dashboards, charts, and recommendations.
• Prepare reports, presentations, newsletters, social media and website content, stakeholder communications, educational activities, and other outreach materials and initiatives.
• Support budget and grant administration, utility-rate tracking and analysis, and monitoring of tenant fees, fines, and other financial measures associated with noncompliance.
• Support procurement and contract processes, including requests for proposals, contract specifications, procurement documents, vendor evaluations, and compliance with contractual, lease, construction, and operational requirements.
• Coordinate with internal and external Airport stakeholders, participate in tenant meetings and industry events, and support employee reuse programs, sustainability events, training, and community or stakeholder engagement activities.
• Support process improvement, new program development, special studies, and other administrative or analytical projects, including Airport-wide environmental, planning, construction, and operational initiatives as assigned.
• Perform duties listed in the Administrative Analyst class specification.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level