Youth Shelter Care Staff

The Matthews House • Loveland, CO

6d • $21 - $22 • Onsite

About The Position

The Youth Shelter Care Staff provides direct supervision and delivers trauma-informed, relationship-based support while assisting participants in building daily living skills that promote long-term stability. Through consistent engagement, crisis response, and reinforcement of program expectations, staff strengthen safety, accountability, and personal growth. In collaboration with participants and the broader TMH care team, this position helps foster stability and advances The Matthews House’s commitment to making homelessness rare, brief, and non-recurring.

Requirements

• High school diploma or GED is required.
• First aid/CPR and QMAP certifications are required.
• 1+ year of experience in human services is required.
• Must be able to transport and have a clean driving record.
• Must pass a CBI/FBI fingerprint screening and drug test.

Nice To Haves

• An associates degree in Psychology, human services, or a similar field is preferred.
• 2+ years of experience working in shelters or working with youth is preferred.
• Knowledge of local community and resources preferred.
• Bilingual/bicultural Spanish speaker is preferred but not required.

Responsibilities

• Support daily shelter operations by executing check-ins, room assignments, meal and snack distribution, laundry and hygiene access, and maintaining clean, organized common spaces.
• Help ensure participants’ basic needs are met in a respectful, youth-centered manner.
• Provide consistent supervision of participants, monitor facility safety, and follow de-escalation and incident response protocols.
• Support crisis response in coordination with supervisors and partners as needed.
• Build positive, strengths-based relationships with youth and young adults.
• Support daily routines, life skills activities, and community-building within the shelter.
• Encourage participation in case management, education, and housing services.
• Complete basic documentation, shelter logs, and shift handoffs.
• Communicate observations, concerns, and follow-ups to supervisors and case management teams to support continuity of care.
• Support teammates with tasks and supervision of youth.
• Participate in required training and team meetings when scheduled.
• Assist with other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) plan with employer match
• Ongoing professional development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED