Youth Services Specialist (20 hr.) Canal Winchester Branch
About The Position
The Youth Services Specialist contributes to a positive customer experience by serving youth at the assigned library location through conversation and reading. The role connects youth with books and promotes library programs and services. The position is part-time, non-exempt, and scheduled for 20 hours per week at the Canal Winchester Branch. During the school year (August–May), the schedule is Monday through Thursday from 3 p.m. to 7 p.m. and Friday from 2 p.m. to 6 p.m. During summer (June–July), the employee must be flexible to work mornings and early afternoons. The work environment includes everyday risks or discomforts typical of offices, meeting and training rooms, libraries, residences, or commercial vehicles. Normal safety precautions and safe workplace practices are expected. Work involves occasional lifting or pushing of up to 20 pounds and frequent lifting or pushing of up to 10 pounds.
Requirements
- High school diploma or GED.
- Experience working with youth.
- Desire to work with children of all ages.
- Act with the customer in mind, using information gained from customer interactions, and meet the expectations and requirements of internal and external customers.
- Ability to operate library technology, including a personal computer, email, software programs such as Windows/Microsoft Office, and other job-related equipment and systems.
- Ability to use reliable transportation to report promptly to the job assignment and other locations as required.
Responsibilities
- Proactively greet youth and caregivers in the children’s or teen area and engage adults and children in conversations and activities that promote use of the library collection and resources.
- Connect youth and caregivers with books and titles appropriate to their reading levels.
- Read with youth individually or in small groups and encourage parents and caregivers to read and check out books and other materials.
- Provide age- and level-appropriate activities for youth.
- Encourage participation in youth services programs and explain programs and offerings to children, teens, parents, and caregivers.
- Assist with youth programming as needed.
- Encourage children and teens to complete the Summer Reading Challenge.
- Assist customers with public technology.
- Assist with displaying and organizing books, keep the area neat, and fill displays.
- Assist with group registration for programs.
- May answer basic reference questions.
- Support the Code of Conduct by following up with customers when necessary and alerting the Security Officer and/or manager about suspicious behavior or similar risks to safety and security.
- Perform additional duties as assigned.
Benefits
- Medical, dental, and vision plans.
- Mental health resources and employee assistance programs.
- Paid time off and leave options.
- Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment and savings plans.
- Voluntary and supplemental insurance plans.
- Employer eligibility for Public Service Loan Forgiveness.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
