Youth Services/CYS Case Manager - Cy-Fair ISD

Harris County•Cypress, TX

About The Position

Harris County Resources for Children and Adults is a county department that provides early prevention, intervention, and adult services, with a vision to better the lives of children and adults in Harris County. Under the supervision of the Community Youth Service (CYS) Supervisor, and in collaboration with school districts and other governmental entities, the Youth Services/CYS Case Manager provides school-based crisis intervention and prevention, short-term case management, assessment, service coordination, and referral services for at-risk students and their families. The role supports safety and stability, connects youth and families with services, and maintains accurate, confidential documentation in the agency database. The position also provides response and debriefing support following the loss of a youth or school district personnel, or a traumatic event. The role is based at Cy-Fair ISD and is regular, full-time employment, Monday through Friday, 8:00 a.m. to 5:00 p.m. Employment is contingent upon passing a background check and drug screen.

Requirements

Bachelor's degree in Psychology, Sociology, Social Work, Criminal Justice, Counseling, or a closely related field.
At least one year of paid experience providing crisis counseling and case management services to youth and families.
Training and experience using a personal computer and software such as Microsoft Outlook, Word, Excel, PowerPoint, and case management software.
Reliable transportation, a valid Texas driver’s license, and auto liability insurance.
Knowledge of youth development, family systems, crisis intervention, and community resources.
Effective written and oral communication and documentation skills.
Ability to engage youth and families, maintain boundaries, and ensure confidentiality.
Ability to manage multiple priorities, work independently, and collaborate effectively.
Ability to handle stressful situations with tact and diplomacy.
Self-motivation and excellent time management skills.
Ability to conduct home visits.
Pass a background check and drug screen.

Responsibilities

Provide crisis counseling and case management services to at-risk youth and their families.
Assist with safety planning, short-term problem solving, and follow-up.
Provide crisis debriefing as a member of the district crisis response team as needed.
Conduct screenings and assessments to identify strengths and needs.
Develop short-term care plans in collaboration with youth, families, and school personnel.
Coordinate services across multiple systems as appropriate.
Connect youth and families with community-based and school-based resources.
Follow up to support engagement and remove barriers.
Network with new and established community resources to increase knowledge of services.
Prepare and maintain comprehensive, accurate, and timely case documentation in the database.
Maintain records consistent with confidentiality and agency standards.
Promote and market CYS services, including through presentations, to school staff and community members.
Collaborate with school district personnel, community agencies, and internal partners.
Participate in meetings and staffings as required.
Perform other duties as assigned.