Youth Services Coordinator

Community Health Action of Staten•Staten Island, NY

23d

About The Position

Community Health Action of Staten Island (CHASI) works to improve the health of New Yorkers through food assistance, family support, and access to compassionate health care. Its services include outreach, education, prevention, and direct support for populations most affected by health disparities. The Youth Services Coordinator leads day-to-day operations for Level Up SI, CHASI’s trauma-informed, recovery-oriented program for Staten Island youth ages 12 through 17. The coordinator supervises Youth Engagement Specialists, monitors program quality and reporting, and ensures that programming is safe, welcoming, non-stigmatizing, and developmentally appropriate. Regular after-school, evening, and weekend availability is required; proposed program hours are Tuesday through Saturday, 12 p.m. to 8 p.m. Employment is contingent on completion and approval of required CHASI and youth-specific screening procedures, including background screening and State Central Registry clearance. Staff may not work independently with youth until required screening, clearance, onboarding, and youth-safeguarding training are completed and approved. This is a regular, full-time, non-exempt position with a salary of $52,000–$57,000.

Requirements

High school diploma or equivalency and at least three years of professional experience with adolescents or in youth development, behavioral health, recovery support, education, social services, or a related setting.
Experience coordinating programs, services, groups, or community activities and supervising or coaching staff, interns, volunteers, or peer workers.
Knowledge of trauma-informed, culturally responsive, recovery-oriented, and strengths-based youth engagement.
Ability to maintain boundaries and confidentiality and respond appropriately to conflict, crises, safety concerns, and disclosures.
Strong communication, organization, documentation, judgment, and teamwork skills.
Ability to work after-school, evening, and Saturday hours and complete required screening, clearance, onboarding, and youth-safeguarding training.

Nice To Haves

Experience in recovery services, substance-use services, peer support, harm reduction, youth-facing supervision, quality assurance, data collection, funder reporting, or continuous quality improvement.
Experience developing or facilitating youth groups, workshops, curricula, recreation, or advisory boards.
Familiarity with Staten Island schools, youth organizations, healthcare providers, and community resources.
Relevant training or certification, including motivational interviewing, restorative practices, crisis or suicide prevention, overdose prevention, naloxone administration, or a Certified Peer Recovery Advocate credential.

Responsibilities

Coordinate daily program operations, including staffing, schedules, groups, workshops, recreation, outings, supplies, technology, and youth-space readiness.
Maintain at least two trained youth-serving staff during operating hours, monitor the required 1:8 staff-to-youth ratio, and track attendance and capacity.
Lead delivery of the 12-week curriculum covering peer relationships, digital wellness, creative arts, leadership, mindfulness, nutrition, and workforce readiness.
Supervise, coach, and support Youth Engagement Specialists; coordinate onboarding, training, reflective supervision, staff development, and approved relief coverage.
Ensure active supervision and compliance with youth protection, mandated reporting, confidentiality, professional boundaries, emergency response, incident reporting, and approved de-escalation practices.
Confirm consent, emergency-contact, staffing, and activity-approval requirements for off-site programming; restrict access to authorized youth, families, staff, and approved visitors.
Monitor required screening, State Central Registry clearances, training completion, program quality, contract compliance, and corrective follow-up.
Maintain accurate attendance, activity, outreach, referral, incident, youth-feedback, membership, and reporting records; collaborate with Data and Quality staff.
Establish and coordinate the Youth Advisory Board, facilitate quarterly meetings, document recommendations, and incorporate approved feedback into program improvement.
Coordinate outreach, presentations, referral pathways, and partnerships with schools, community organizations, healthcare providers, coalitions, CHASI programs, and other partners.
Work with Communications and youth to develop culturally responsive, developmentally appropriate, youth-informed, and non-stigmatizing materials.
Participate in meetings, training, quality-improvement activities, and approved community events; perform other duties as assigned in alignment with CHASI values.