Youth Services Coordinator

Community Health Action of Staten Island•New York, NY

25d•$52,000 - $57,000

About The Position

The Youth Services Coordinator leads day-to-day operations for Level Up SI, CHASI’s trauma-informed, recovery-oriented program for Staten Island youth ages 12 through 17. The coordinator supervises Youth Engagement Specialists, monitors program quality and reporting, and ensures programming is safe, welcoming, non-stigmatizing, and developmentally appropriate. The proposed program hours are Tuesday through Saturday, 12 p.m. to 8 p.m.; regular after-school, evening, and weekend availability is required. The role coordinates staffing, schedules, activities, groups, workshops, recreation, outings, supplies, technology, and youth-space readiness. It also leads a 12-week curriculum, supports staff development, maintains safeguarding and documentation practices, and coordinates youth voice, outreach, referrals, and community partnerships. Employment is contingent on completion and approval of required CHASI and youth-specific screening, clearances, onboarding, and safeguarding training. This is a regular, full-time, non-exempt position with a salary range of $52,000–$57,000.

Requirements

High school diploma or equivalency and at least three years of professional experience with adolescents or in youth development, behavioral health, recovery support, education, social services, or a related setting.
Experience coordinating programs, services, groups, or community activities and supervising or coaching staff, interns, volunteers, or peer workers.
Knowledge of trauma-informed, culturally responsive, recovery-oriented, and strengths-based youth engagement.
Ability to maintain boundaries and confidentiality and respond appropriately to conflict, crises, safety concerns, and disclosures.
Strong communication, organization, documentation, judgment, and teamwork skills.
Ability to work after-school, evening, and Saturday hours and complete all required screening, clearance, onboarding, and youth-safeguarding training.

Nice To Haves

Experience in recovery services, substance-use services, peer support, harm reduction, youth-facing supervision, quality assurance, data collection, funder reporting, or continuous quality improvement.
Experience developing or facilitating youth groups, workshops, curricula, recreation, or advisory boards.
Familiarity with Staten Island schools, youth organizations, healthcare providers, and community resources.
Relevant training or certification, including motivational interviewing, restorative practices, crisis or suicide prevention, overdose prevention, naloxone administration, or a Certified Peer Recovery Advocate credential.

Responsibilities

Coordinate daily operations, staffing, schedules, groups, workshops, recreation, outings, supplies, technology, and readiness of the youth space.
Maintain at least two trained youth-serving staff during operating hours and the required 1:8 staff-to-youth ratio; monitor attendance and capacity.
Lead delivery of the 12-week curriculum covering peer relationships, digital wellness, creative arts, leadership, mindfulness, nutrition, and workforce readiness.
Supervise, coach, and support Youth Engagement Specialists; coordinate onboarding, training, reflective supervision, staff development, and approved relief coverage.
Ensure active supervision and compliance with youth protection, mandated reporting, confidentiality, professional boundaries, emergency response, incident reporting, and approved de-escalation practices.
Confirm consent, emergency-contact, staffing, and activity-approval requirements for off-site programming; restrict access to authorized youth, families, staff, and approved visitors.
Monitor required screening, State Central Registry clearances, training completion, program quality, contract compliance, and corrective follow-up.
Maintain accurate records for attendance, activities, outreach, referrals, incidents, youth feedback, membership forms, and required reports; collaborate with Data and Quality staff.
Establish and coordinate the Youth Advisory Board, facilitate quarterly meetings, document recommendations, and incorporate approved feedback into program improvement.
Coordinate outreach, presentations, referral pathways, and partnerships with schools, community organizations, healthcare providers, coalitions, CHASI programs, and other partners.
Work with Communications and youth to develop culturally responsive, developmentally appropriate, youth-informed, and non-stigmatizing materials.
Participate in meetings, training, quality-improvement activities, and approved community events; perform functions in alignment with CHASI values and other duties as assigned.