Youth Development Center Receptionist
About The Position
The Youth Development Center Receptionist delivers excellent service to children, parents, and prospective participants in the licensed childcare program. The role supports child safety by following entrance security procedures and helping ensure that only authorized individuals enter the facility. The receptionist welcomes participants, builds relationships with families, routes phone calls, and provides clerical support to childcare management and staff. The position may also assist in classrooms as needed to help meet adult-to-child ratio requirements. This is a part-time position at the Youth Development Center North in Bismarck, North Dakota. The schedule is Monday through Friday, 4:00 p.m. to 6:00 p.m. The YMCA describes its Youth Development Centers as providing high-quality, values-oriented, state-licensed childcare and preschool education.
Requirements
- Excellent interpersonal and problem-solving skills.
- Ability to organize, prioritize, manage time, and communicate effectively verbally and in writing.
- Basic computer knowledge.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Ability to maintain confidentiality.
- CPR and First Aid certification and completion of child abuse prevention training within 90 days of hire; training is provided by the YMCA.
Nice To Haves
- Previous receptionist, administrative assistant, customer service, or other related experience.
- Demonstrates the YMCA values of caring, honesty, respect, and responsibility.
Responsibilities
- Greet participants, help them feel welcome, and learn and use their names.
- Build relationships with participants and help participants and parents connect with the YMCA.
- Route phone calls to appropriate extensions as needed.
- Follow facility security procedures so only authorized individuals gain access.
- Ensure individuals entering the facility use a valid access code or sign in as a guest.
- Check identification and verify pickup authorization against the individuals listed as authorized to pick up children.
- Provide enrollment, payment, and credit refund information received at the front desk to the Site Director.
- Provide clerical support to childcare center management and staff.
- Assist with other duties as needed, including providing classroom childcare when necessary to help meet adult-to-child ratio requirements.
Benefits
- Excellent benefits package.
- Free YMCA membership.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
