About The Position

The Youth Care Specialist Supervisor leads and supervises Youth Care Specialists, including developing and managing the performance of direct reports, assisting with scheduling, and participating in recruiting. The role is responsible for safe and secure program operations and ensuring team members comply with contract requirements and local, state, and federal requirements. The supervisor motivates and guides team members while serving as an advisor and positive role model for youth. The supervisor oversees youth and staff, supports academic, vocational, and motivational activities on and off campus, and helps maintain appropriate conduct and discipline. The position may involve medication dispensing, first aid and CPR, crisis intervention and physical restraint, operating vehicles, transporting youth, and participating in day or overnight trips. Extended 16-hour workdays and 24-hour on-call status may be required.

Requirements

  • High school diploma or GED.
  • Six consecutive months of experience in a supervisory role.
  • At least one year of experience working with youth.
  • Attend and maintain required crisis intervention and physical restraint training and certification.
  • Maintain CPR and First Aid certification from a nationally recognized organization.
  • Attend required training and professional development and maintain appropriate certifications and licenses.

Nice To Haves

  • Experience working with youth within the Juvenile Justice System.

Responsibilities

  • Supervise team members and youth according to operational policies and procedures to maintain safety and security; report incidents outside policy parameters to appropriate leadership and comply with contractual requirements.
  • Assist with developing work schedules and maintain required coverage ratios.
  • Provide timely positive and constructive performance feedback, complete evaluations for review by the Executive Director, suggest incentives, and support direct reports' development and growth.
  • Instruct youth in facility and equipment care and maintenance; supervise safe handling of program property and equipment where applicable.
  • Supervise academic, vocational, and motivational activities on and off campus.
  • Serve as an advisor and positive role model for youth and team members.
  • Communicate necessary information to team members and supervisors or directors.
  • Use the Behavior Modification System to redirect and coach youth.
  • Dispense medication when required.
  • Administer first aid and CPR during emergencies and conduct and practice emergency evacuation procedures.
  • Help establish appropriate youth conduct and discipline; lead or participate in positive reinforcement, interdisciplinary, and care review meetings.
  • Participate in day or overnight trips and special activities, including recreational sports, as required.
  • Maintain crisis intervention and physical restraint training and certification as required by state and contract requirements.
  • Prevent and intervene in youth altercations and incidents using authorized state-mandated methods; refer advanced disciplinary issues to appropriate staff.
  • Maintain CPR and First Aid certification through a nationally recognized organization.
  • Attend required training and professional development and maintain appropriate certifications and licenses.
  • Operate institute vehicles in accordance with van policies and procedures; transport youth and drive for other work-related tasks.
  • Assist with special projects and perform other duties as assigned.

Benefits

  • Growth opportunities and development of leaders from within.
  • Medical, dental, vision, and prescription drug plan options.
  • Health Spending Account.
  • Company-paid life insurance and AD&D.
  • PTO and paid holidays.
  • Wellness benefits, including EAP, health coaching, and stress management programs.
  • Employer-funded pension plan.
  • Voluntary 403(B) retirement plan.
  • Student loan forgiveness program.
  • Pet insurance.
  • World travel assistance.
  • Car rental discounts.
  • Gym membership discounts.
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