Youth Care Specialist Supervisor

Children's Network of Hillsborough•Lutz, FL

4d•$55,000 - $55,000•Onsite

About The Position

The Youth Care Specialist Supervisor oversees the daily operations of a group home and helps ensure a safe, supportive, structured, and therapeutic environment for youth who have experienced significant trauma. The role provides leadership to staff, implements trauma-informed care practices, maintains compliance with agency policies and regulatory requirements, and supports residents’ well-being, personal growth, and stability. The supervisor manages day-to-day home operations, including staff schedules, meals, housekeeping, and maintenance; supervises and evaluates youth care staff; and coordinates training, staff meetings, and care practices. The supervisor oversees residents’ safety and care, supports treatment and behavior plans, ensures required records and observations are documented, and responds to behavioral and safety issues. The position reports to the Residential Coordinator and provides direct oversight to up to twelve youth care specialists. Group homes operate 24 hours a day, seven days a week, and supervisory coverage is coordinated among more than one supervisor. Hours may vary, including evenings and weekends, to meet operational needs. Travel in and outside Circuit 13 may be required. Employees must complete 21 hours of training annually and maintain relevant credentials or licenses and their continuing-education requirements.

Requirements

High school diploma or equivalent with at least five years of prior experience working with youth, or two years of college in a social or human service field.
Strong leadership, problem-solving, and interpersonal skills.
Ability to build trusting relationships and implement trauma-informed care practices.
Ability to respond to crisis situations with patience and empathy.
Strong conflict-resolution and de-escalation skills, and ability to guide and support residents and staff.
Organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
Ability to supervise staff and support behavioral management and a safe, structured living environment.
Valid driver’s license and proof of insurance; a driver’s license check is required.
Successful completion of criminal background screening, including fingerprinting through local law enforcement and the FBI/FDLE, and drug screening.
Ability to read, analyze, and interpret business documents, policies, and regulations; respond to stakeholder inquiries or complaints; and present information and answer questions.
Mathematical ability to analyze data, manage budgets, perform financial calculations, interpret statistics, develop forecasts, work with metrics, identify trends, and evaluate KPIs.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, apply common sense, and handle problems involving concrete variables.
Ability to work on-site in a group-home setting, with supervisory coverage required every day of the week; hours may include evenings and weekends.
Ability to travel among agency locations and in and outside Circuit 13 as required.
Ability to complete required annual training and maintain any relevant credential or license.

Nice To Haves

Bachelor’s degree from an accredited college or university in social or behavioral services or an outdoor recreation specialty.
Experience in behavioral management and coaching staff.

Responsibilities

Identify and report suspected abuse or violations of an individual's rights.
Protect the health, safety, and well-being of residents.
Train, mentor, role-model for, provide constructive feedback to, supervise, direct, and evaluate youth care staff; arrange training as needed.
Ensure implementation of residents’ therapy, training, behavior programs, and required data collection.
Promote a positive, innovative, person-directed environment with choices and creative activities.
Monitor compliance with agency directives, licensing standards, policies, and procedures.
Ensure homes, outdoor areas, and vehicles are maintained and organized.
Observe residents and monitor their emotional, physical, mental, and social well-being; provide support during illness, bereavement, and other difficult times.
Develop treatment plans for residents and monitor progress toward goals.
Ensure accurate and timely documentation of client records, including progress notes, incident reports, medication management updates, room checks, intake packets, and case files.
Supervise youth in the program around the clock, monitor behavior on and off property, coordinate recreational and service activities, dispense medications as authorized and prescribed, document medication using a Medication Administration Record (MARS), and serve as an appropriate adult role model.
Coordinate birthdays, holidays, and other special occasions for residents.
Monitor resident behavior to ensure safety and establish rules, procedures, policies, and routines that promote residents’ safety and well-being.
Manage daily home operations, including staff schedules, meal preparation, housekeeping, and maintenance tasks.
Supervise the work of other staff, including nurses, therapists, social workers, teachers, counselors, and kitchen staff.
Conduct staff meetings concerning resident care and maintain the program in accordance with standards.
Ensure youth care staff monitor youth at prescribed intervals and document each observation as it occurs; independently document the security of the premises.
Conduct frequent, irregular spot checks of homes and bedrooms.
Assist youth care staff with containing or resolving behavior-management issues that affect youth or staff safety and security.
Immediately notify the Residential Manager or Senior Director of Out of Home Care about unusual matters and carry out their instructions.
Travel in and outside Circuit 13 as required.
Complete 21 hours of online or classroom training annually and meet applicable training and continuing-education requirements for relevant credentials or licenses.