Yardi Systems Administrator (Voyager 8 · Multifamily)

Clear Investment Group•Chicago, IL

28d•$110,000 - $130,000•Onsite

About The Position

Own the system a growing multifamily investor runs on, and shape how it scales. You’ll be CIG’s Yardi owner: Voyager 8 and Yardi CRM configuration, security, reporting, and integrations across property management, leasing, accounting, and investor reporting. You’ll onboard every new acquisition as we grow through Fund II, building clean setups from day one across portfolios of 300 to 1,500 units. You’ll have support, not just tickets. You’ll report to our Director of Operations, and a third-party Yardi helpdesk handles first-line user requests, so you can focus on escalations and improvements.

Requirements

3+ years administering Yardi Voyager 7S (security, roles, menus, configuration), not end-user experience only
Working knowledge of multifamily property management and accounting workflows
Custom report and query writing (SQL, YSR, or similar)
Experience setting up new properties or migrating data into Yardi
A track record of driving projects to the finish line, and clear communication with non-technical colleagues

Nice To Haves

Experience migrating from Voyager 7S to Voyager 8 (Yardi Elevate), a strong plus
Hands-on Voyager 8 and Yardi CRM administration
RentCafe, Procure to Pay, or Investment Manager
ETLs and third-party integrations
Training property-level and new-hire staff on Yardi

Responsibilities

Serve as CIG’s Yardi expert and escalation point for corporate and property-level teams across Voyager 8 and Yardi CRM.
Lead post-migration stabilization and optimization of Voyager 8, resolving issues carried over from Voyager 7S and adopting new Elevate capabilities.
Administer Yardi CRM, including user setup, workflows, and the flow of lead and leasing data into Voyager.
Manage configuration and ongoing maintenance, including user security, roles, and menus.
Coordinate, test, and document upgrades, patches, and new modules before they reach users.
Act as the primary contact between CIG leadership and Yardi’s support and sales teams.
Set up new acquisitions in Yardi on both the property management and accounting sides, including data mapping and conversion.
Manage integrations and data flows between Yardi and other business systems, including ETLs.
Hold teams to system best practices so data stays clean and reliable.
Build and maintain custom reports and queries, and support audit and compliance requests with accurate data extracts.
Own Yardi projects from scoping through completion, identifying risks early and communicating them clearly.
Find new ways to use Yardi to improve daily operations across the portfolio.
Lead Yardi training for corporate and property staff, including new-hire onboarding.
Maintain clear process documentation and user guides so system knowledge lives with the team, not one person.