Voyager 47 Concierge

OUTRIGGER Hospitality Group•Lihue, HI

About The Position

The Voyager 47 Concierge supports daily operations of the Voyagers 47 club lounge and looks after the needs of its guests. The role involves providing service in accordance with Outrigger policies and procedures while exemplifying the company’s aloha values. The concierge prepares food and beverages for breakfast, cocktail hour, and additional meal-period services; sets up and breaks down the lounge; and assists with ordering and monitoring food and beverage inventories, equipment, and supplies. Flexible days and shifts and a strong service-oriented attitude are required. A TB clearance issued within the last 12 months is required.

Requirements

  • Able to work flexible days and shifts.
  • Strong service-oriented attitude.
  • Able to work well with others.
  • TB clearance issued within the last 12 months.

Responsibilities

  • Assist guests in accordance with Outrigger policies and procedures while exemplifying the image of aloha.
  • Attend to duties related to the Voyagers 47 club lounge and look after the needs of Voyager 47 guests.
  • Set up and break down daily lounge operations.
  • Prepare food and beverages for morning breakfast, cocktail hour, and additional meal-period services.
  • Assist with ordering and monitoring food and beverage inventories, equipment, and supplies.
  • Practice the four keys during all guest interactions.

Benefits

  • Health insurance, including dental, medical, prescription, and vision coverage.
  • Paid holidays, sick leave, vacation, and medical leave.
  • Retirement plan (401K).
  • Recognition and award programs.
  • Employee assistance program.
  • Discounted hotel rates.
  • Training and development programs with opportunities for growth.
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