About The Position

This is a part-time position reporting to the Home Centre Manager. The role involves providing exceptional customer service, actively selling merchandise with an emphasis on building materials, and managing inventory and merchandising for a designated sales floor section. The position requires a strong service orientation, product knowledge, and the ability to fulfill physical job requirements.

Requirements

  • Strong service orientation and motivation.
  • Capability to serve and assist customers in a courteous and efficient manner.
  • Willingness to increase product knowledge and improve selling techniques through special courses, product clinics, and training sessions.
  • Possession of Junior Estimating Certificate or equivalent.
  • Sufficient knowledge of Hardware and Building materials to operate effectively in all areas of the department.
  • Minimum of two to four years of experience in Hardware and Building Materials.
  • Demonstrated ability to fulfill physical job requirements including: lifting and carrying of 50-75 lbs of force occasionally, 10-20 lbs of force constantly, and the ability to climb ladders.
  • Ability to work mornings, afternoons, evenings, and weekends.
  • A combination of relevant education and experience may be considered.

Responsibilities

  • Maintain a positive, professional approach and attitude.
  • Be dependable for all scheduled shifts.
  • Serve as the first point of contact for customers, in person or via phone, providing exceptional customer service.
  • Actively approach customers in a friendly and helpful manner, offering assistance and actively selling merchandise, with a primary emphasis on building material lines.
  • Provide accurate and timely estimates for small customer projects and sell merchandise from these estimates.
  • Ensure accurate billing of all merchandise sold.
  • Support Building Consultants when required.
  • Open and close the Project/Contractor Centre as directed by the Location Manager.
  • Review and act on various P.O.S. reports as they pertain to the section and as directed by the Supply & Install Manager.
  • Become familiar with all lines of merchandise and maintain a high level of product knowledge.
  • Assume responsibility for a designated sales floor section, including merchandising, inventory levels, and orderings, ensuring the section meets or exceeds association standards.
  • Adhere to all Saskatoon Co-op policies and procedures.
  • Perform other duties as assigned.
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