XBert AI Small Business Account Executive

Nextiva • Scottsdale, AZ

1d • Onsite

About The Position

Nextiva is hiring a motivated, competitive sales professional to help small business owners understand and purchase XBert AI. This is a fast-paced, phone-focused role centered on high-volume inbound leads generated through digital marketing campaigns. The position is not a traditional long-cycle sales role; success depends on connecting quickly, asking effective questions, handling objections, and confidently closing, with an emphasis on first-call conversion.

The Account Executive follows established scripts, sales workflows, and expectations while bringing persistence, urgency, and authenticity to customer conversations. The role requires disciplined lead management and follow-up, accurate documentation, receptiveness to coaching, and ongoing improvement. The successful candidate will help customers understand how XBert AI can improve responsiveness, reduce manual work, and support business growth, and will explore AI tools to improve preparation, communication, and productivity.

This is an onsite position at Nextiva’s Scottsdale headquarters, with an expectation of working onsite five days per week. Nextiva describes its culture as collaborative, customer-focused, competitive, and resilient, and offers a total rewards package that may include compensation incentives or bonuses depending on the position.

Requirements

• At least one year of direct sales experience that includes personally closing sales; high-volume, transactional experience is preferred.
• Experience guiding prospects from initial interest to a purchase decision, preferably within a single conversation.
• Comfort engaging interested, lukewarm, or difficult-to-convert prospects by phone and moving conversations toward a decision.
• Experience working in a structured sales environment, following scripts or established workflows, and being accountable for results.
• Resilience, consistent effort, and willingness to make the next call and handle rejection.
• Openness to feedback, willingness to practice, and ability to put coaching into action.
• Ability to build rapport quickly, ask useful questions, and explain solutions clearly in customer-friendly language.
• Interest in learning how AI can help businesses improve customer interactions and operate more efficiently.
• Willingness to experiment with AI tools, evaluate their usefulness, and apply them to everyday sales activities.
• Ability to learn and explain AI-powered business benefits without relying on technical jargon.
• Ability to work onsite at Nextiva’s Scottsdale headquarters five days per week.

Nice To Haves

• Experience converting leads from shared or competitive marketplaces.
• Experience selling recurring monthly products or services, particularly in the $50–$200 range.
• Demonstrated success closing sales during the initial customer conversation.
• Experience selling to small business owners.
• Experience using AI tools to improve sales preparation, communication, or productivity.
• B2B or SaaS experience; these are a bonus but not required.

Responsibilities

• Work a high volume of inbound leads, connect with prospects quickly, and create opportunities to earn their business.
• Lead focused sales conversations, uncover customer needs, handle objections, and ask confidently for the sale, emphasizing first-call conversion.
• Help small business owners understand how XBert AI can improve customer responsiveness, reduce manual work, and support business growth.
• Follow established scripts, sales workflows, and expectations while bringing energy and authenticity to customer conversations.
• Persist with undecided, hesitant, or comparison-shopping prospects and create urgency while maintaining customer trust.
• Manage assigned leads, accurately document customer interactions, and maintain disciplined follow-up.
• Apply coaching, practice sales approaches, and continually improve customer connection and closing skills.
• Explore AI tools that can support conversation preparation, objection-handling practice, clear communication, and productivity.

Benefits

• Multiple health plan options, including medical, dental, vision, and telemedicine coverage.
• Life, disability, and supplemental indemnity insurance plans.
• Flexible Time Off for salaried employees; PTO for hourly employees; paid sick time; paid parental bonding leave; and holiday pay.
• 401(k) with company match.
• Health Savings Accounts with company contributions.
• Dependent Care FSA.
• Employee Assistance Program and wellness initiatives.
• Ongoing learning and development opportunities and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed