XBert AI Small Business Account Executive

Nextiva • Scottsdale, AZ

2d • Onsite

About The Position

Nextiva is hiring a Small Business Account Executive to sell XBert AI to small business owners. This is a fast-paced, phone-focused sales role centered on inbound leads generated through digital marketing campaigns. The role emphasizes connecting with prospects quickly, asking effective questions, handling objections, and closing sales, with a focus on first-call conversion. Prior software or AI sales experience is not required; success in another high-volume selling environment may be relevant.

The position is based onsite at Nextiva’s Scottsdale headquarters, with an expectation of working in the office five days per week. The Account Executive will use established sales scripts and workflows, manage and document leads, follow up with prospects, respond to coaching, and explore AI tools that can support sales preparation and productivity.

Requirements

• At least one year of direct sales experience that includes personally closing sales, ideally in a high-volume, transactional environment.
• Experience guiding prospects from initial interest to a purchase decision, preferably within a single conversation.
• Comfort engaging interested, lukewarm, or difficult-to-convert prospects by phone and moving conversations toward a decision.
• Experience working in a structured sales environment, following scripts or established workflows, and being accountable for results.
• Resilience, consistent effort, and willingness to handle rejection and make the next call.
• Openness to feedback, willingness to practice, and ability to apply coaching.
• Ability to build rapport quickly, ask useful questions, and explain solutions in language customers understand.
• Interest in learning how AI can help businesses improve customer interactions and operate more efficiently.
• Willingness to experiment with AI tools, evaluate their usefulness, and apply them to everyday sales activities.
• Ability to learn and explain AI-powered business benefits without relying on technical jargon.
• Ability to work onsite five days per week at Nextiva’s Scottsdale headquarters.

Nice To Haves

• Experience converting leads from shared or competitive marketplaces.
• Experience selling products or services with recurring monthly payments, particularly in the $50–$200 range.
• Demonstrated success closing sales during the initial customer conversation.
• Experience selling to small business owners.
• Experience using AI tools to improve sales preparation, communication, or productivity.
• B2B and SaaS experience.

Responsibilities

• Work a high volume of inbound leads, connect with prospects quickly, and create opportunities to earn their business.
• Lead focused sales conversations, uncover customer needs, handle objections, and ask for the sale, emphasizing first-call conversion.
• Explain how XBert AI can improve customer responsiveness, reduce manual work, and support business growth.
• Follow established scripts, sales workflows, and expectations while communicating with energy and authenticity.
• Persist with undecided prospects and create urgency without sacrificing customer trust.
• Manage assigned leads, accurately document customer interactions, and maintain disciplined follow-up.
• Apply coaching, practice sales techniques, and continually improve customer engagement and closing skills.
• Explore AI tools to prepare for conversations, practice objection handling, communicate clearly, and improve productivity.

Benefits

• Multiple health plan options, including medical, dental, vision, and telemedicine coverage.
• Life, disability, and supplemental indemnity plans.
• Flexible Time Off for salaried employees, PTO for hourly employees, paid sick time, paid parental bonding leave, and holiday pay.
• 401(k) with company match.
• Health Savings Accounts with company contributions.
• Dependent Care FSA.
• Employee Assistance Program and wellness initiatives.
• Ongoing learning and development opportunities and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed