About The Position

The Radiologic Technologist & Medical Support Specialist performs routine x-ray examinations under the direct supervision of the treating clinician, following Concentra policies, procedures, and applicable regulations. The role also supports other facility needs and provides efficient, accurate one-on-one patient care in a fast-paced environment, with a focus on quality clinical care and a positive patient experience. The position combines radiologic technologist and medical assistant duties. Radiology work includes preparing patients, operating and maintaining x-ray equipment, following radiation-safety practices, ensuring accurate workflow and documentation, and maintaining quality-assurance records. Medical support work includes assisting with examinations and procedures, conducting drug and alcohol testing and ancillary tests, supporting patient flow, maintaining supplies and equipment, and carrying out front- and back-office tasks. The role requires discretion when handling confidential information and participation in required training.

Requirements

  • High school diploma or GED.
  • Graduate of an accredited school of radiologic technology and applicable certification in the state of employment.
  • Active, valid certification and registration with the American Registry of Radiologic Technologists (ARRT).
  • CPR/First Aid certification.
  • At least six months of medical assistant experience, customarily, with knowledge of medical procedures and terminology.
  • Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems or applications.
  • Ability to use logic to identify key facts, consider alternatives, and propose solutions.
  • Strong customer service skills and tact and professionalism when dealing with people.
  • Ability to handle sensitive and confidential information in accordance with HIPAA, PHI requirements, applicable laws, and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Ability to participate in initial and ongoing training as required.

Nice To Haves

  • Working knowledge of state-specific occupational medicine requirements.
  • Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

  • Prepare patients for radiologic procedures, explain procedures, assist with positioning, and promote patient safety and comfort.
  • Operate radiologic equipment and take x-rays according to examination specifications and applicable requirements.
  • Use radiation-safety measures and protective devices for patients and team members.
  • Maintain x-ray equipment, including calibration, quality assurance, quality control, and record keeping; report malfunctions.
  • Follow radiology workflows and ensure reports transfer correctly to the EMR; complete required documentation.
  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing, as permitted by state regulations.
  • Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
  • Assist providers with examinations, treatments, procedure setup, injury care, and routine medical procedures ordered by the treating clinician; triage emergent patients as needed.
  • Apply bandages, dressings, and splints, and dispense medications and durable medical equipment as ordered and permitted by state regulations.
  • Complete quality-assurance activities on equipment, medical devices, and testing processes.
  • Maintain supplies; clean and stock rooms and equipment; and keep the facility neat and orderly.
  • Operate and maintain medical devices and equipment, including calibration and record keeping; promptly notify a supervisor of equipment or facility issues and supply needs.
  • Partner with center leadership to support patient flow and volume, and keep patients informed about expected wait times.
  • Perform clerical work related to patient care and record keeping, including greeting patients, obtaining authorizations, checking patients in and out, answering a multi-line telephone, and distributing employer results or paperwork.
  • Ensure accurate documentation and follow HIPAA guidelines and safety rules.
  • Attend center meetings or huddles as required and complete applicable training, including monthly clinical competency training.

Benefits

  • 401(k) retirement plan with employer match
  • Medical, vision, prescription, telehealth, and dental plans
  • Life and disability insurance
  • Paid time off and extended illness days
  • Colleague referral bonus program
  • Tuition reimbursement
  • Commuter benefits
  • Dependent care spending account
  • Employee discounts
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