X-Bat Customer Integration Engineer

GE Aerospace•Evendale, OH
•$130,000 - $173,000

About The Position

The X-Bat Customer Integration Engineer serves as a critical technical interface between GE Aerospace and its X-bat customer, ensuring GE Aerospace solutions are seamlessly integrated into the aircraft. The role combines technical expertise, problem-solving, and a customer-centric approach to support successful deployment and ongoing operational excellence. It leads complex, high-impact assignments and contributes to business strategy within its area of expertise.

Requirements

  • Bachelor's degree in Mechanical Engineering, Systems Engineering, Aerospace Engineering, or a related technical field from an accredited university.
  • At least 5 years of experience in a customer-facing technical role, such as integration engineer, solutions architect, or field applications engineer.
  • Ability to meet the U.S. Person status requirement for access to U.S. export-controlled information: U.S. citizen, lawful permanent resident, or someone granted asylee or refugee status.
  • Legally authorized to work in the United States.

Nice To Haves

  • Customer-facing technical experience in the aerospace or high-tech industry.
  • Experience with complex system integration projects involving hardware, software, and data interfaces.
  • Strong understanding of networking protocols, data communication standards, and cloud-based architectures.
  • Proficiency in at least one scripting language, such as Python or Bash, for automation and data manipulation.
  • Excellent problem-solving, analytical, and diagnostic skills, with the ability to turn technical issues into actionable solutions.
  • Strong communication and interpersonal skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
  • Ability to travel domestically and internationally as required for customer engagements.
  • Experience with aviation systems, avionics, or related aerospace technologies.
  • Familiarity with agile development methodologies and project management tools.

Responsibilities

  • Lead and manage technical integration of X-bat solutions from planning and design through implementation, testing, and post-deployment support.
  • Collaborate with customer engineering teams to understand existing infrastructure, technical requirements, and operational workflows.
  • Develop and execute integration plans that enable efficient and accurate communication between GE and customer IPTs.
  • Lead proposal activities for new or modified work scope.
  • Provide technical guidance and support throughout integration, troubleshooting complex issues and proposing solutions.
  • Conduct technical workshops and training for customer teams on GE product capabilities, processes, best practices, and integration methodologies.
  • Work with GE Aerospace product development, Systems Engineering, and support teams to convey customer feedback, influence product roadmaps, and maintain alignment.
  • Document integration processes, configurations, and solutions to create knowledge bases and repeatable methodologies.
  • Identify potential integration challenges and work with customers to mitigate risks and support project success.
  • Contribute to continuous improvement of integration tools, processes, and documentation.

Benefits

  • Annual discretionary bonus based on a percentage of base salary or commission according to the applicable plan.
  • Medical, dental, vision, and prescription drug coverage.
  • Access to a Health Coach and the Employee Assistance Program.
  • GE Aerospace Retirement Savings Plan, including a 401(k) with company matching and company retirement contributions.
  • Access to Fidelity resources and planning consultants.
  • Tuition assistance.
  • Adoption assistance.
  • Paid parental leave.
  • Disability insurance.
  • Life insurance.
  • Paid time off for vacation or illness.
  • Relocation assistance.
  • Professional development opportunities.
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