X-Bat Customer Integration Engineer

GE Aerospace • Lynn, MA

1d

About The Position

The X-Bat Customer Integration Engineer serves as a critical technical interface between GE Aerospace and its X-bat customer, ensuring the seamless integration of GE Aerospace solutions into the aircraft. The role leads major, complex assignments with long-term business implications and contributes to business strategy. It combines deep technical expertise, problem-solving, and a customer-centric approach to support successful deployment and ongoing operational excellence. The position leads integration from planning and design through implementation, testing, and post-deployment support, while coordinating with customer engineering teams and GE Aerospace functions. The role requires access to U.S. export-controlled information, so employment is contingent on proving U.S. Person status as a U.S. citizen, lawful permanent resident, or person granted asylee or refugee status. GE Aerospace will not sponsor employment visas for this opening. Relocation assistance is provided.

Requirements

• Bachelor's degree in Mechanical Engineering, Systems Engineering, Aerospace Engineering, or a related technical field from an accredited university.
• At least 5 years of experience in a customer-facing technical role, such as integration engineer, solutions architect, or field applications engineer.
• Ability to meet U.S. Person status requirements for access to U.S. export-controlled information.
• Ability to travel domestically and internationally as required to support customer engagements.

Nice To Haves

• Customer-facing technical experience in the aerospace or high-tech industry.
• Proven experience with complex system integration projects involving hardware, software, and data interfaces.
• Strong understanding of networking protocols, data communication standards, and cloud-based architectures.
• Proficiency in at least one scripting language, such as Python or Bash, for automation and data manipulation.
• Excellent problem-solving, analytical, and diagnostic skills, including the ability to translate technical issues into actionable solutions.
• Exceptional communication and interpersonal skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
• Experience with aviation systems, avionics, or related aerospace technologies.
• Familiarity with agile development methodologies and project management tools.

Responsibilities

• Lead and manage customer technical integration of X-bat solutions from initial planning and design through implementation, testing, and post-deployment support.
• Collaborate with customer engineering teams to understand existing infrastructure, technical requirements, and operational workflows.
• Develop and execute detailed integration plans to ensure efficient and accurate communications between GE and customer integrated product teams.
• Lead proposal activities for new or modified work scope.
• Provide expert technical guidance and support throughout integration, troubleshoot complex issues, and offer solutions.
• Conduct technical workshops and training for customer teams on GE product capabilities, key processes, best practices, and integration methodologies.
• Work cross-functionally with GE Aerospace product development, Systems Engineering, and support teams to convey customer feedback, influence product roadmaps, and ensure alignment.
• Document integration processes, configurations, and solutions to create comprehensive knowledge bases and repeatable methodologies.
• Identify potential integration challenges and work with customers to mitigate risks and ensure project success.
• Contribute to continuous improvement of integration tools, processes, and documentation.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to a Health Coach from GE Aerospace.
• Employee Assistance Program with confidential assessment, counseling, and referral services.
• GE Aerospace Retirement Savings Plan, including a 401(k) savings plan with company matching contributions and company retirement contributions.
• Access to Fidelity resources and planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability insurance.
• Life insurance.
• Paid time off for vacation or illness.
• Annual discretionary bonus based on a percentage of base salary or commission according to the plan.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior