Customer Quality Engineer - Integration

Integra • Remote, TX

4d

About The Position

The Customer Quality Engineer supports electrical and mechanical quality functions in mission-critical environments. The role ensures the integrity, compliance, and performance of systems in the field through inspection, testing, troubleshooting, and documentation. The position collaborates across engineering, manufacturing, and field operations to resolve issues and uphold quality and safety standards throughout project execution.

Requirements

• At least 5 years of quality assurance or field engineering experience in industrial or manufacturing environments.
• Excellent verbal and written communication with team members, supervisor, and customers.
• Demonstrated experience with ISO 9001, NFPA 70E, NEC, ASME, ASTM, and related quality codes.
• Hands-on experience in field commissioning, inspection, and testing of both mechanical and electrical systems.
• Bachelor’s degree in Mechanical Engineering or a related discipline.
• Strong understanding of quality engineering tools, including FMEA, SPC, PPAP, and control plans.
• Highly experienced with mechanical systems, with an emphasis on cooling and design.
• Proficiency with mechanical measurement tools such as CMM, calipers, gauges, and micrometers.
• Excellent analytical and problem-solving skills, with a focus on accuracy and safety.
• Safety-conscious and detail-oriented, with strong collaboration and communication skills.
• Proactive and adaptable to changing field environments, with a commitment to continuous improvement and quality excellence.

Nice To Haves

• ASQ Certified Quality Engineer (CQE).
• NFPA CESCP, ASME GDTP, or NETA Level II Certification.
• OSHA 30-Hour certification (General Industry or Electrical Safety).

Responsibilities

• Perform field inspections and verifications of mechanical systems, components, and assemblies for compliance with applicable standards.
• Develop and execute QA inspection and test plans (ITPs) for electrical and mechanical systems.
• Conduct equipment and system testing, torque checks, and alignment verification.
• Lead root cause analyses and drive corrective and preventive actions (CAPA) for nonconformities.
• Support field installation QA/QC, including documentation reviews, redlines, and turnover package verification.
• Audit suppliers and subcontractors to confirm product quality and adherence to UL, CSA, and NRTL standards.
• Maintain and manage QA documentation, including NCRs, inspection reports, and test data logs.
• Collaborate with project managers, design engineers, and field supervisors to address quality concerns and improve processes.
• Provide technical training and mentoring for QA technicians and field inspectors.

Benefits

• Competitive pay with incentive opportunities.
• Medical, dental, and vision coverage.
• Life and disability insurance programs.
• Voluntary benefits options.
• Generous paid time off.
• Education assistance and tuition support.
• Retirement and savings programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level