Customer Quality Engineer

Aperia Technologies, Inc•Hayward, CA

1d•$130,000 - $150,000

About The Position

Aperia is seeking a Customer Quality Engineer (CQE) to serve as the primary technical liaison between its manufacturing facilities and automotive OEM customers. The role works directly with customers and collaborates with internal quality, manufacturing, and engineering teams to investigate concerns, identify root causes, implement corrective actions, and drive continuous improvement. The CQE ensures that customer quality requirements and technical expectations are understood, documented, communicated, and met. The position requires ongoing authorization to work in the United States without current or future employer sponsorship; candidates currently on F-1, OPT, or STEM OPT status are not eligible. Travel may be required up to 25%. The stated base salary range is $130,000–$150,000, with salary dependent on factors including experience and location. Additional compensation may include equity, bonuses, and stipends.

Requirements

Bachelor’s degree in Quality, Mechanical, Electrical, or Industrial Engineering.
At least 5 years of experience in automotive quality engineering or a Tier-1 supplier environment.
Strong working knowledge of automotive core tools: APQP, PPAP, FMEA, MSA, and SPC.
Detailed understanding of IATF 16949 and VDA 6.3 quality management systems.
Experience navigating OEM customer portals.
Ability to travel up to 25%.
Authorization to work in the United States on an ongoing basis without current or future employer sponsorship; candidates on F-1, OPT, or STEM OPT status are not eligible.

Responsibilities

Serve as the first point of contact for OEM customer quality tasks, use customer portals, and lead regular reviews presenting relevant data.
Lead factory 8D investigations and corrective actions for customer issues using tools such as 5-Why and Ishikawa diagrams.
Participate in Advanced Product Quality Planning (APQP) and coordinate Production Part Approval Process (PPAP) submissions to customers.
Participate in creating and maintaining Process Failure Mode and Effects Analysis (PFMEA) and Control Plans for new and existing products.
Monitor and report customer-specific quality metrics, including Parts Per Million (PPM) defects and operational disruptions.
Support continuous improvement of manufacturing processes to deliver high-quality products.
Author and execute CARs/SCARs to resolve internal and external quality issues.
Statistically analyze data using Excel, Minitab, or similar tools; generate reports on quality issues and review them with engineering and manufacturing teams.
Create working documents for quality tasks and train quality and manufacturing team members.
Lead implementation and maintenance of IATF 16949 within the quality management system.
Participate in special projects supporting the quality, manufacturing, and engineering teams.