Wraparound Care Coordinator - MHS I

Community Counseling Solutions•Pendleton, OR
•$25 - $36

About The Position

The Wraparound Care Coordinator provides culturally competent behavioral health treatment to people served by Community Counseling Solutions, primarily through the Wraparound program, in accordance with Oregon Administrative Rules and the agency’s mission and values. The position works closely with community partners and helps address the community’s behavioral health needs. It does not supervise other employees. Supervision is provided by a Clinical Supervisor or Clinical Manager, depending on location. The role coordinates services and care for children, adults, and families; facilitates communication among families, providers, natural supports, and agencies; and supports continuity of care, case reviews, crisis planning, and community resource coordination. Clinical services and certain additional duties are performed if the employee is varianced. This is a 1.0 FTE, non-exempt position working 40 hours per week in Umatilla County. The schedule includes work after 5 p.m. and/or weekend shifts to meet the needs of youth and families, as well as a rotating 24-hour after-hours emergency-services on-call responsibility. Work takes place in an office and in the community, including client homes and other living environments. Routine driving, occasional long-distance travel, and occasional overnight stays for meetings or training may be required. The listed pay range is $24.95–$35.96 per hour, depending on experience. A $5,500 hiring bonus is available until 10/31/26, subject to a two-year commitment and staggered, taxed payout. A 10% pay increase is available for bilingual Spanish after passing a bilingual test.

Requirements

  • A bachelor’s degree from an accredited college in social work, psychology, or another human-services-related field; alternatively, a high school diploma and three years of equivalent training and work experience; or an equivalent combination of education and work experience.
  • If varianced, ability to obtain certification as a precommitment investigator.
  • Possess or be able to acquire knowledge of symptoms and challenges associated with mental illness and addictions, and of relevant Oregon Administrative Rules.
  • Communicate effectively verbally and in writing; work independently; and complete assigned tasks thoroughly and on time.
  • Work professionally with the public and coordinate services across agencies and community groups.
  • Develop cooperative and respectful relationships with clients and their families.
  • Possess or be able to acquire knowledge of the recovery model.
  • Represent the interests of customers and the agency favorably in the community.
  • Work effectively with teams and groups.
  • Be computer literate and able to type and use word-processing and other software programs or systems.
  • Handle highly confidential information and comply with client-confidentiality rules and laws.
  • Pass required criminal-history checks and pre-employment drug screening.
  • Hold a valid driver’s license and personal auto insurance for privately owned vehicles used for CCS business.
  • Maintain required personal auto insurance coverage of at least $300,000 bodily-injury liability and $100,000 property-damage liability.

Nice To Haves

  • Bilingual Spanish; a 10% pay increase is available after passing the bilingual test.

Responsibilities

  • Coordinate mental health services with outside agencies, including placement agencies, Developmental Disability services, and educational services.
  • Assist referrers with collecting information for referral packets and serve as the point of contact for submitting information.
  • Facilitate communication among families, treatment providers, natural supports, community resources, and involved child-serving providers and agencies.
  • Orient children and families to ISA services.
  • Organize and facilitate Community Resource Team meetings to identify children’s and families’ strengths and needs and develop service coordination, safety, and crisis plans.
  • Support continuity of care by linking clients to services, managing transitions between levels of care, and supporting older youths’ transitions to the adult service system.
  • Coordinate and track children receiving inpatient care.
  • Help coordinate payments for mental health services with other counties and local service providers.
  • Coordinate and participate in reviews of all ISA cases every 90 days and individual reviews for Day Treatment clients every 90 days.
  • Collect and submit data to GOBHI, the Regional Youth Resource Program, and OMHAS for all ISA children.
  • Promote individuals’ equality, diversity, rights, and responsibilities.
  • Provide case-management-type services to children, adults, and families.
  • If varianced, provide clinical services to children, adults, and families, including screening, assessment, individual and group therapy, consultation, and other allowed clinical services.
  • Participate in joint case planning and coordination with agency employees and contractors; liaise between clients and other agencies and advocate for clients when appropriate.
  • Participate in group and individual supervision.
  • Work with staff and community representatives to initiate programs and review, evaluate, and revise existing programs as needed.
  • Coordinate behavioral health case planning with community agencies, including schools, group homes, police organizations, district attorney’s offices, courts, community clinics, hospitals, and Department of Human Services agencies.
  • Provide behavioral health and addiction education, prevention, and information to interest groups.
  • Provide after-hours emergency services on a rotating 24-hour basis to adults, including telephone consultation and community crisis intervention; if varianced, provide the same services to children.
  • If varianced, initiate holds, conduct civil commitment investigations, and work with hospitals, case workers, the state, and other parties involved in the civil commitment process.
  • Complete professional, clinically sound, timely paperwork as required by OARs and other guidelines, and ensure client records are complete and maintained.
  • Attend trainings, meetings, and conferences as directed and use information gained to benefit the agency and customers.
  • Assist other clinicians with facilitating groups as requested.
  • If varianced, provide intensive children’s treatment services.
  • Use agency software and computer systems to maintain current client treatment records and prepare required reports.
  • Transport clients as required.
  • Administer urinalysis forms, provide clients with accurate information about testing, observe tests in some cases, and record pertinent information.
  • Report abuse to the appropriate legal office, complete required paperwork and investigations, and develop safety plans as required.
  • Perform other responsibilities as assigned.

Benefits

  • Health, dental, and vision insurance.
  • 6% initial 401(k) match.
  • Potential tuition reimbursement.
  • Paid vacation with accrual tiers ranging from 1 to 4 days per month; annual rollover cap of 220 hours, with additional hours eligible for payout at 50% at fiscal year-end.
  • Nine paid holidays and a community service day.
  • Floating holiday and two mental health days after the one-year introductory period.
  • Workplace flexibility schedule options, including work-from-home hours that vary by position and schedule.
  • Student loan forgiveness through NHSC and Public Service.
  • Paid licensure supervision.
  • Employee Assistance, wellness benefits, dependent care, and long-term disability insurance.
  • $5,500 hiring bonus available until 10/31/26, with a two-year commitment and staggered, taxed payout.
  • 10% bilingual Spanish pay increase after passing a bilingual test.
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