Wrap Supervisor

Choices Careers•Hattiesburg, MS

About The Position

The Wrap Supervisor performs duties related to increasing the skill level of wrap facilitators and ensuring care is delivered in a manner consistent with strength-based, family-centered, and culturally competent values. The supervisor provides consultation and education to providers about the model, monitors progress toward treatment goals, and ensures that data needed for evaluation is gathered and recorded. The role oversees wrap facilitators’ caseload and use of resources and flex funding, supports effective multi-system team decision-making, and guides clinical record keeping, service authorization, and plans of care in collaboration with The Clinical Manager. The supervisor presents clinical best practices and treatment innovations, facilitates weekly staff training and other training retreats, supports reviews from outside stakeholders, and oversees case enrollments, assignments, transfers, and disenrollments. The position also provides leadership in a multi-agency clinical directors’ workgroup and completes other duties as assigned to advance the mission of Choices. The Wrap Supervisor directly supervises wrap facilitation staff. This includes providing strengths-based supervision, supporting staff growth, setting clear expectations, addressing performance issues fairly and consistently, and completing annual performance evaluations and quarterly goal-setting check-ins.

Requirements

Minimum of a master’s degree in social work or a related human service field; when contractually allowed, a bachelor’s degree and requisite experience may be considered.
Minimum of five years of clinical or management experience in community-based behavioral health and human services with families and children.
Clinical licensure is required.
At least two years of demonstrated clinical intervention skills.
Demonstrated skill in fiscal management activities, team building, and development.
Strong knowledge of and genuine respect for youth and adults with mental health issues, and a firm commitment to empowering their families.
Strong communication and writing skills.
Must be certified in the CANS within 30 days of hire and maintain certification thereafter.
Highly organized and detail oriented.
Must possess a valid driver’s license in state of residence and auto insurance.
Ability to work effectively with internal and external individuals, including other community professionals.
Ability to work effectively as a team member.
Ability to communicate effectively with various internal and external audiences in person and through electronic media.
Ability to manage time and work effectively with minimal supervision.
Ability to effectively manage multiple priorities simultaneously.

Nice To Haves

Bilingual skills, especially Spanish.

Responsibilities

Ensure wrap facilitators manage caseloads within the financial parameters of the case rate or other established financial protocol.
Ensure wrap facilitators use resources and available flex funding so services are specifically based on the needs of the child and family.
Ensure effective multi-system team decision-making that results in clinically efficacious, cost-effective, outcome-based plans of care building on family and community strengths and resources.
Direct staff in proper clinical record keeping, service authorizing, and writing plans of care with The Clinical Manager.
Present clinical best practices and current treatment innovations to staff.
Facilitate a weekly staff training meeting and other training retreats, and assist with reviews from outside stakeholders.
Collect staff “Successes” reports for preparation of outcome reports for payers.
Manage case enrollments, assignments, transfers, and disenrollments.
Provide leadership in the multi-agency clinical directors’ workgroup to ensure staffing, billing, and interagency processes work effectively.
Complete other duties as assigned to advance the mission of Choices.
Use strengths-based supervision to help supervised employees understand their strengths and weaknesses and apply their strengths in day-to-day work.
Ensure supervised employees have opportunities for personal and professional growth.
Provide clear expectations and effective supervision to assigned staff.
Address identified performance issues in a timely, consistent, and fair manner.
Complete annual performance evaluations and quarterly goal-setting check-ins with assigned staff.
Directly supervise assigned wrap facilitation staff in a specific program or location.