Wrap Supervisor

Choices Coordinated Care Solutions•Hattiesburg, MS

3d•$55,000 - $57,000

About The Position

The Wrap Supervisor increases the skill level of wrap facilitators and ensures care is delivered consistently with strength-based, family-centered, and culturally competent values. The supervisor provides consultation and education to providers on the values of the model, monitors progress toward treatment goals, and ensures that data needed for evaluation is gathered and recorded. The role oversees clinical practices and operations, including caseload and financial parameters, use of resources and flex funding, multi-system team decision-making, clinical records, service authorization, and plans of care. The Wrap Supervisor provides staff training and clinical guidance, manages case enrollment and assignment processes, contributes leadership to a multi-agency clinical directors’ workgroup, and completes other duties that advance Choices’ mission. The position also directly supervises assigned wrap facilitation staff. Supervision is strengths-based and supports staff growth, provides clear expectations, addresses performance issues fairly and promptly, and includes annual performance evaluations and quarterly goal-setting check-ins.

Requirements

Minimum of a master’s degree in social work or a related human service field; when contractually allowed, a bachelor’s degree and requisite experience may be considered.
At least five years of clinical or management experience in community-based behavioral health and human services with families and children.
Clinical licensure required.
At least two years of demonstrated clinical intervention skills.
Demonstrated skill in fiscal management, team building, and development.
Strong knowledge of and genuine respect for youth and adults with mental health issues, and firm commitment to empowering their families.
Strong communication and writing skills.
Must be certified in CANS within 30 days of hire and maintain certification thereafter.
Highly organized and detail oriented.
Valid driver’s license in state of residence and auto insurance required.
Ability to work effectively with internal and external individuals, including community professionals.
Ability to work effectively as a team member.
Ability to communicate effectively with varied internal and external audiences in person and through electronic media.
Ability to manage time and work effectively with minimal supervision.
Ability to manage multiple priorities simultaneously.

Nice To Haves

Bilingual skills, especially Spanish.

Responsibilities

Ensure wrap facilitators manage caseloads within case-rate or other established financial parameters.
Ensure wrap facilitators use resources and available flex funding to tailor services to the needs of children and families.
Ensure effective multi-system team decision-making and clinically efficacious, cost-effective, outcome-based plans of care that build on family and community strengths and resources.
Direct staff, together with the Clinical Manager, in clinical record keeping, service authorizing, and writing plans of care.
Present clinical best practices and current treatment innovations to staff.
Facilitate weekly staff training meetings and other training retreats, and assist with reviews from outside stakeholders.
Collect staff “Successes” reports for payer outcome reporting.
Manage case enrollments, assignments, transfers, and disenrollments.
Provide leadership in a multi-agency clinical directors’ workgroup to ensure staffing, billing, and interagency processes work effectively.
Complete other duties as assigned to advance the mission of Choices.
Use strengths-based supervision to help supervised staff understand their strengths and weaknesses and apply their strengths in day-to-day work.
Ensure supervised employees have opportunities for personal and professional growth.
Provide clear expectations and effective supervision to assigned staff.
Address performance issues in a timely, consistent, and fair manner.
Complete annual performance evaluations and quarterly goal-setting check-ins with assigned staff.
Directly supervise assigned wrap facilitation staff in a specific program or location.