Workstation Support Analyst
DPP•Columbia, SC
•Onsite
About The Position
DPP is seeking a Workstation Support Analyst for an opportunity with a client in the healthcare insurance industry. The position is onsite in Columbia, South Carolina, and is a 12-month W2 contract. The candidate must be a U.S. citizen and able to obtain and maintain a low-level Public Trust clearance. The role supports workstations and users, covering tasks from software installation and application troubleshooting to rebuilding workstations. Customer service and communication are especially important to help keep users productive.
Requirements
- Associate degree in Computer Science, Information Technology, or another job-related field, or two years of job-related work experience.
- Two years of technical operations support experience.
- Experience with Teams, Office, and Windows.
- A+ certification is listed as required; the posting also says CompTIA A+ or higher is preferred but not required.
- Troubleshooting skills.
- Customer service and communication skills.
- U.S. citizenship.
- Ability to obtain and maintain a low-level Public Trust clearance.
Nice To Haves
- CompTIA A+ or higher certification is preferred but not required.
Responsibilities
- Install software.
- Troubleshoot applications.
- Rebuild workstations.
- Provide customer service and communicate with users to help keep them productive.
Benefits
- DPP offers a range of compensation and benefits packages to employees and their eligible dependents.
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What This Job Offers
Education Level
Associate degree
