Workplace Operations Manager

LINCOLN CENTER•New York, NY

1d•Hybrid

About The Position

The Workplace Operations Manager is a critical member of the Campus Relations (CR) team. Under the supervision of the Director of Campus Relations and the Senior Director of Design and Construction, this role centers around creating a productive and supportive workspace for employees across a variety of workplace requirements, hours, shifts, working conditions, and needs. Their duties will include providing support to onsite, hybrid, and remote workers utilizing a range of environments from traditional office spaces to production support areas and coordinating with the People Team and IT to form an efficient and supportive onboarding process for new employees.

Requirements

3-5 years of supervisory experience in office/event management & facilities/operations
Demonstrated strength as a manager and hands-on leader; prior experience supervising, coaching, and mentoring contract and unionized labor
Excellent attention to detail
Strong written, oral and presentation skills, and excellent mathematical, reasoning and problem-solving abilities
Demonstrated leadership, responsiveness, and accountability as well as a service-oriented, hands-on approach to facilities management
Proficient computer skills including Microsoft office suite, ADP Time and Attendance, FreshService or other work order systems
Flexibility with work hours
Valid Driver’s License

Nice To Haves

Experience using AutoCad is a plus, but not required

Responsibilities

Support daily operation of the mixed-use Samuel B. & David Rose Building and all Performance and Campus Operations Office Spaces including administrative offices, studios, performance spaces and active workspaces (conference rooms, etc.)
Oversee functions related to administrative office management including management of mailroom operations, tracking inventory, ordering and distributing supplies, and communicating with vendors.
Handle the day-to-day operations for work orders as they impact all LCPA owned and operated spaces.
Manage all internal communications and, alongside the People Team, develop messaging that would be distributed all LCPA employees.
Collaborate with the Design and Construction team and internal stakeholders to ensure seamless coordination of projects scheduled around performances and events, while effectively communicating any potential impacts.
Partner with the Design and Construction team on administrative office space planning and small-scale interior projects, including office layouts, configurations, and furniture specifications. This includes contracting and managing in house trades and contractors.
With our service provider, maintain medical boxes across LCPA office areas, certify all AED supplies are up to date, and outline all service cycles.
Assist in the development of maintenance and inspection programs for operational equipment and schedules.
Facilitate cost containment through RFP along with vendor management and procurement of MWBE vendors and suppliers.
Strategize and support the implementation of sustainable practices across campus.
Other duties as assigned, including supporting campus event operations, on site event support, and other campus wide projects as needed.