Workplace Manager

Synthesia•New York, NY

1d•Hybrid

About The Position

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. As a Workplace Manager for the NYC Office, you will build, run, and take care of our new workplace. You are passionate about employee satisfaction, productivity, and high-quality workplace facilities. You will own the day-to-day workplace experience in NYC and ensure the office consistently reflects our values. You thrive in a fast-paced environment, are a proactive self-starter, and are highly solutions-driven.

Requirements

Tech-savvy thinking, experience with Google Workspace, Notion & Slack
4+ years experience in workplace, office management, or similar hands-on roles
An onsite approach, working from our office 4 days per week
Approachable and enjoy being front of house and hosting workplace experiences
Highly detail-oriented with the ability to multitask while maintaining a high standard of the physical space
Strong organizational skills with a focus on day-to-day execution
Excellent communication and interpersonal skills
Adaptable and willing to take on a wide range of office-related tasks
Solutions-oriented, proactive self-starter who takes ownership of problems
Experience supporting or coordinating smaller-scale office events and socials

Responsibilities

Own front-of-house operations, including reception and visitor experience
Manage the day-to-day running of the New York office and overall workplace experience
Manage existing office vendors and source new ones as needed
Coordinate logistics for office visits both internal & external
Establish and maintain office procedures and administrative systems including detailed guides and manuals for employees and the workplace team
Own health and safety policies including fire safety drills and role assignments
Partner with IT on onsite support and office-related needs
Communicate office updates, initiatives, and changes to employees
Support with workplace socials and employee engagement
Champion workplace culture within the office
Support ad-hoc office and administrative tasks