Workplace Experience Specialist

JetZero•Greensboro, NC

2d•$85,000 - $120,000•Onsite

About The Position

JetZero is developing a blended-wing body (BWB) aircraft, designed to use up to 50% less fuel and be compatible with zero-emission hydrogen propulsion. The company aims to provide a sustainable solution for air travel, addressing the increasing environmental impact of aviation. The team consists of experienced aerospace professionals and engineers dedicated to achieving carbon-free flight.

Requirements

7+ years of overall professional experience
At least 3-4 years within the last 5 years in a role spanning office/workplace operations, administrative assistant, or People operations administration
Proven ability to operate independently as the sole administrative/operational presence at a site, with sound judgment on when to escalate
Experience handling confidential and sensitive information (employee relations, compensation, personnel records) with discretion
Strong vendor negotiation and budget management skills
Excellent written and verbal communication skills
Highly organized and proactive, able to manage shifting priorities across facilities, People, and event work simultaneously
Proficiency with Microsoft Office/Google Workspace
Familiarity with HRIS platforms a plus

Nice To Haves

Bachelor's degree preferred; equivalent practical experience considered

Responsibilities

Serve as the first point of contact for site-level personnel matters, escalating sensitive employee relations issues to central People/Legal.
Manage new hire onboarding and offboarding logistics, including paperwork, IT coordination, orientation, and exit processes.
Support the People department with recordkeeping, HRIS data entry, and administration of leave, time-off, and performance review processes.
Ensure compliance with company policy and employment law at the site level, flagging risks to central People.
Oversee day-to-day office operations, including supplies, mail, deliveries, visitor management, and general upkeep.
Maintain office policies and procedures consistent with company-wide standards.
Manage the site-level operating budget, track spending, and flag variances.
Act as the primary point of contact for all office-related matters for employees, visitors, and vendors.
Manage facilities maintenance, building security, and office space changes.
Source, negotiate, and manage vendor relationships (cleaning, catering, security, supplies, etc.) and ensure adherence to service agreements.
Track and approve vendor invoices in coordination with Finance.
Serve as the building liaison with property management on maintenance and lease-related matters.
Act as a cultural ambassador, ensuring the office environment connects employees to the company mission and values.
Identify opportunities to improve the workplace based on employee feedback.
Partner with central People/Culture teams to implement engagement, recognition, and wellness programs at the site.
Plan and execute in-office events, including celebrations, offsites, happy hours, and all-hands meetings.
Support leadership and cross-functional teams with meeting and event logistics.