Workplace Experience Specialist

Care.com•Dallas, TX

4d•$70,000 - $82,500•Hybrid

About The Position

As we continue to grow, we are seeking a dynamic and proactive Workplace and Hospitality Specialist to manage the Austin workplace operations, meetings and events, and people engagement at Care.com. This role is pivotal in shaping and maintaining an efficient and welcoming workplace that aligns with the company's culture and objectives. Reporting directly to the Director of Workplaces, this role will primarily focus on the Austin day-to-day operations, planning and executing meetings and events while also spearheading people engagement activations across the company. The ideal candidate will be highly organized, creative, and passionate about fostering a culture of belonging and collaboration within the workplace.

Requirements

7+ years of experience in hospitality, retail, or facilities management.
Experience in planning and executing complex meetings and events with multiple stakeholders having influence.
Excellent organizational and communication skills.
Responsive, flexible, adaptable
Comfortable with technology
Critical thinking skills
Proactive, self-starter
Have a “Make things happen” mindset

Nice To Haves

Bachelor's degree in Business Administration, Hospitality Management, or related field is preferred

Responsibilities

Plan and manage daily office operations and delivery of services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives and our hospitality experience.
Facilitate daily office services ranging from workspace set-up, A/V support, inventory and ordering of supplies, and space reservations and utilization.
Collaborate with relevant stakeholders to understand event objectives and tailor the experiences to meet the specific needs from planning to execution.
Ensure events are within company policy and budgeting requirements.
Key stakeholder in the planning, programming and production of monthly townhalls and other executive leadership meetings with Director of Workplaces.
Key stakeholder in the programming and cultivating intentional and thoughtful engagement initiatives with a holistic approach that fosters a sense of belonging and community across the company with Director of Workplaces and other stakeholders.
Work closely with leaders, Employee Resource Groups (ERGs), affinity groups, and other stakeholders to design and implement engagement activities.
Proactively develop a calendar of events and assist with the communication to drive participation.
Regularly assess the effectiveness of engagement efforts and implement improvements based on feedback and insights.
Implement strategies to encourage collaboration, productivity, and innovation within the workplace.
Collaborate with cross-functional teams, including HR, IT, and Finance to ensure alignment of workplace strategies aligned with business objectives
Develop and maintain strong vendor partnerships.