Workplace Experience Specialist

HelloFresh • Toronto, ON

14h • CA$65,000 - CA$75,000 • Onsite

About The Position

The Workplace Experience Specialist role is responsible for the end-to-end management of the physical office environment and the daily employee experience. This role ensures that the Toronto campus is a high-functioning, inclusive, and engaging hub for employees within a matrix organization. You will lead the workplace strategy, overseeing facility operations, space planning, and local engagement programs to foster a productive and vibrant culture.
This is a fully on-site role from Monday to Friday.

Requirements

• A combination of education in Human Resources and 3+ years of experience in Human Resources, Office Management, Facilities Management, or Workplace Strategy.
• Proven experience in managing office moves, renovations, or large-scale process improvements.
• Strong ability to engage and influence senior business leaders and manage diverse stakeholder needs.
• Ability to thrive in a high-pressure, quickly changing environment with a great deal of ambiguity.
• Exceptional interpersonal skills with a "customer-service" mindset toward employee experience.
• Proficiency in office management software, space planning tools, and Microsoft Office Suite.

Responsibilities

• Oversee the daily maintenance and functionality of the 110 Spadina office and other locations as required.
• Act as the primary liaison for all building management, cleaning services, security, and maintenance vendors to ensure high standards of service.
• Ensure the workplace meets all local health and safety regulations, acting as a lead for emergency response planning and workplace audits.
• Manage the workplace budget, including office supplies, catering, facilities repairs, and campus improvement projects.
• Lead office space planning and workspace allocation to effectively accommodate teams from a matrix organization.
• Collaborate with cross-functional teams to optimize office layout, furniture configurations, and technology integration to support diverse working styles.
• Serve as the primary point of contact for workplace policies, office logistics, and physical environment enhancements.
• Develop and implement on-site events and engagement initiatives that foster community among on-site and hybrid employees.
• Work with our ERGs to drive initiatives related to diversity, equity, and inclusion (DEI) and employee well-being within the physical workspace.
• Manage the onboarding experience for new hires, ensuring their onboarding, orientation (including leading new hire presentations when required), workspace and tools are ready for a seamless start.
• Provide administrative support to the people team on an as needed basis.
• Collaborate closely with Workplace Experience Admin to ensure smooth workplace experience for all employees.
• Collaborate with senior leadership to shape long-term workplace strategies and advocate for investments in facilities and technology.
• Foster a culture of innovation and proactive problem-solving within the workplace team.
• All other duties, as assigned

Benefits

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed